368642 - lost mail & address books

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Dave]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: 1.5.0.9 20061207

Twice  Thunderbird has lost all my mail (inbox, sent, etc.) and address books.
When I open the program I have to reconfigure all the server settings as though I just completed a fresh install. After completing that process and opening Thunderbird I am treated to a NEW account.

I'm tempted to quote your "bad" example - for me to continue using the program I need it fixed.
Dave

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.

Comment 1

[Carsten Book [:Tomcat]]

Please see http://kb.mozillazine.org/Disappearing_mail#Thunderbird_created_a_blank_profile
Do this steps help you to resolve your problem ?

Comment 2

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No information in the year since last comments was posted, resolving incomplete.

Please comment if the issue still occurs in the latest supported Thunderbird 2.0.0.x or trunk nightlies.