36976 - Japanese server not accessible to Win-US OS

Status: CLOSED INVALID

(SeaMonkey :: Sidebar, defect, P3)

Description

[Allan Masri]

Netscape sidebar partner Bargain America found this problem:

with beta1-ja,WinNT-US:
Steps to reproduce:
1. select customize sidebar button.
2. open international folder

Result: Alert displays saying that server can't be found.

Comment 1

[Linda Baliman]

Heather Omoregie, Bargain America, added to cc-list

Comment 2

[Linda Baliman]

More info from Bargain America:
 I'm using a US Windows/JA build setup.  I think the problem may have to do
with the new server you've set up to deliver the customize list.  None of
the computers in our office can contact sidebar.netscape.com -- we get a
server not found error everytime we try to open the customize list.  Is the
server being properly recognized by all the major root DNS servers (that's
where our primary DNS server gets all of it's addresses from)?  Let me know
if there's anything in particular that we can do.

Comment 3

[msanz]

removing nsbeta2. I cannot reproduce using beta1 JA in Win NT US.

Comment 4

[heather]

We seem to be able to access the sidebar.netscape.com server consistently now, 
and therefore access the customize list for Netscape 6.  That resolves the 
issue for us.

Comment 5

[Linda Baliman]

Bargain America says issue is resolved.  Marking Invalid.

Comment 6

[shrirang khanzode]

v

Comment 7

[Rob Spain]

prob resolved. Closing