Closed Bug 36984 Opened 25 years ago Closed 25 years ago

crashes on startup

Categories

(SeaMonkey :: General, defect, P3)

x86
Windows NT
defect

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: david.brusowankin, Assigned: asa)

Details

From Bugzilla Helper: User-Agent: Mozilla/4.72 [en]C-CCK-MCD CPT-2 (WinNT; U) BuildID: mozilla milestone 15 i get a dr. watson error on startup. Exception: access violation (0xc00000005), Address: 0x605d5c18 Reproducible: Always Steps to Reproduce: 1. click on mozilla icon 2. 3. Actual Results: boom !!!! Expected Results: start up
can you try running mozilla.exe -ProfileManager or -installer and maybe - console and report back with your findings. Thanks
Also make sure that you've removed c:\winnt\mozregistry.dat (*) if you have a previous Mozilla installation as some older versions of Mozilla don't have a compatible format for this file. (*) or c:\windows\mozregistry.dat for Windows 95/98
removing the previous mozregistry.dat file worked
Status: UNCONFIRMED → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
Sorry for the spam. New QA Contact for Browser General. Thanks for your help Joseph (good luck with the new job) and welcome aboard Doron Rosenberg
QA Contact: jelwell → doronr
reopen to mark worksforme
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
marking worksforme due to reporter comment
Status: UNCONFIRMED → RESOLVED
Closed: 25 years ago25 years ago
Resolution: --- → WORKSFORME
and verified
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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