369972 - javascript:self.print() incorrectly prints on 1 of 1 pages instead of 5 of 5

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[john]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

This FEMA website has popups for instructional purposes.

example: http://emilms.fema.gov/ICS100G/index.htm

There is a "Print" button for printing the content of pages within these instructional popups.  These, generally work.  

Some of the instruction pages have calls for additional popups windows, which also contain "Print" buttons.  

Example: Javascript:showDefLong(def05025)
This particular example is within the Lesson 5 [summary] of this instructional module.  As is a lengthy piece; should be multiple pages if printed.

When using the print button on this page
Javascript:Self.Print()

The print dialog box comes up and reports -only- 1 of 1 pages, rather than the correct total.

This behavior occurs in various places within the instructional modules, but not everywhere with respect to "Print" buttons.  I will attach the code.

In the example above, which will print only the first page OF THE EXPECTED content, I saved the content to a file [this is attached].  If I then OPEN the html file from my desktop into a new FoxTab, I get a version of the PARENT popup, without the CSS formatting.  I saved this content; its content is NOT the same [see SECOND attachment - ....WEIRD.htm]

Not sure if this is Javascript fault, CSS fault, or Firefox/Script fault or Firefox/Print fault.  




Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[john]

Attachment: Content, per comment

This is the HTML code, saved from the popup which fails to print correctly

Comment 2

[john]

Attachment: Second attachment, referred to in comment

This is the code from the window which appears if one OPENS the file#1, as saved to my desktop.  NOTE: its content is NOT as expected...i.e., same as the file#1 OPENED

Comment 3

[john]

I discovered that removing LinkRel to CSS and 4 additional lines removes the second, weird, error, making me wonder if this whole thing is an evangelical issue, and not Fox?  Still, I can't explain the failure to self print properly.

Comment 4

[john]

http://emilms.fema.gov/IS200HLC/ICS0104070.htm

This is an example of a UR/webpage [all be it, called as a popup] on the FEMA site.

 

Comment 5

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.