370413 - fails to connect to a Cyrus Murder IMAP proxy over SSL

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Mark Kennedy]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.8.0.4) Gecko/20060614 Fedora/1.5.0.4-1.2.fc5 Firefox/1.5.0.4 pango-text
Build Identifier: 1.5.9.9 (20070102)

after configuring an IMAP-over-SSL mailbox in a fresh thunderbird installation and  attempting to do anything with the mailbox, nothing happens.  no messages are display from the mailbox.  no error mesages are displayed.  and attempts to subscribe or refresh the subscription information just silently hang.

Reproducible: Always

Steps to Reproduce:
1.Remove ~/.thunderbird
2.Run thunderbird
3.Configure an IMAP mailbox, specifying SSL for both the mail server and the SMTP server.
4. Examine the mailbox.
5. Attempt to subscribe to other mailboxes.
Actual Results:  
No messages are displayed from the mailbox.  No mailbxoes are displayed during the subscription attempt.  No error messages are displayed at any time.

Expected Results:  
Messages from INBOX should have been displayed.  Folders under INBOX and public folders should have been displayed in the subscription box.  An error message should have been displayed explaining why either of these actions failed.

linux is FC5 running on x86_64 hardware.
access to the same mailbox from a windows XP box running the same version of thunderbird works correctly in all cases.

Comment 1

[Mark Kennedy]

Attachment: NSPR log during session where new IMAP-over-SSL mailbox is configured

after removing ~/.thunderbird, run thunderbird and configure an IMAP-over-SSL mailbox.  then exit.  the NSPR setting is:

NSPR_LOG_MODULES="IMAP:5,nsHttp:5,nsSocketTransport:5,nsHostResolver:5"

Comment 2

[Mark Kennedy]

Attachment: NSPR log after restarting thunderbird after configuring an IMAP-over-SSL mailbox

after removing ~/.thunderbird, running thunderbird and configuring an IMAP-over-SSL mailbox, exiting thunderbird, and restarting, you get the attached log.

NSPR_LOG_MODULES="IMAP:5,nsHttp:5,nsSocketTransport:5,nsHostResolver:5"

Comment 3

[Magnus Melin [:mkmelin]]

Dos this happen also with 2.0 beta 2 (or a recent nightly)? Anything in the JavaScript/Error console

Comment 4

[Mark Kennedy]

same thing happens with the 2.0 beta 2 release.  the error console only has:

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIIOService2.manageOfflineStatus]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: file:///usr/local/thunderbird-2.0/components/offlineStartup.js :: anonymous :: line 95"  data: no]
Source File: file:///usr/local/thunderbird-2.0/components/offlineStartup.js
Line: 95

Comment 5

[Mark Kennedy]

any thoughts on this from anyone?  i don't think this is a cyrus/murder issue; i think it is an SSL issue on fedora core.

Comment 6

[Mark Kennedy]

i just installed 1.5.0.10 and the problem is gone.  didn't see anything in the release notes...

Comment 7

[Magnus Melin [:mkmelin]]

->WFM per reporter, comment 6.