User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:220.127.116.11) Gecko/20061204 Firefox/18.104.22.168 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20061204 Firefox/126.96.36.199 I was having a problem with a page on Yahoo! Music Launchcast. I tried to use "Report Broken Web Site". When I tried to submit the report, Firefox reported "There was an error creating the report, so no information was sent", and the error "Host exception error". Reproducible: Always Steps to Reproduce: 1. Go to URL 2. Select Help->Report Broken Web Site 3. Click "Site protected by password" checkbox. 4. Enter problem report 5. Click button to subnit Actual Results: Error message reported. Expected Results: Web site problem report should be submitted.
Created attachment 255409 [details] Input dialog Sorry, took the original screen capture before completing the form.
And now, after that last screen capture, the submission worked: Successfully Transmitted Report RMO11716760121034 Site: https://bugzilla.mozilla.org/show_bug.cgi?id=370700 Problem Type: Behavior wrong Description: Clicking "Submit mood" button has no effect. Error: document.editForm is not a function Source File: http://music.yahoo.com/launchcast/editmoods.asp Line: 431 Platform: Win32 Product: Firefox/188.8.131.52 OS: Windows NT 5.1 Gecko: 2006120418 Build Config: --enable-application=browser --enable-update-channel=release --enable-official-branding --enable-optimize --disable-debug --disable-tests --enable-static --disable-shared --enable-svg --enable-canvas --enable-update-packaging Useragent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20061204 Firefox/220.127.116.11 Language: en-US Email: email@example.com
Created attachment 255412 [details] Input dialog Aha! If I go back to reporting the Yahoo web site, I see the same problem again.
Created attachment 255413 [details] Network capture filtered Here's another copy of the network trace, with some filtering to get rid of packets I think are unrelated.
To clarify: In comment 5, I mistakenly submitted a Broken Web Site report against this page on bugzilla.mozilla.org. That worked fine. If I submit a Broken Web Site report against "http://music.yahoo.com/launchcast/editmoods.asp", that fails.
Ok, problem is that music.yahoo.com was likely in the db before a faulty merge resulted in a handful of hostnames being in the host table more than once (hence exception). We should fix this. I'll need a sysadmin at my side... any victims [ahem] volunteers?
Should add: this should only take a few minutes.