370838 - username or password not recognized

Status: RESOLVED INCOMPLETE

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Day Brown]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.2pre) Gecko/20070111 SeaMonkey/1.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.2pre) Gecko/20070111 SeaMonkey/1.1

I can logon to the Hughes.net webmail server OK.
but the same username and password dont work with either the seamonkey or mozilla mail. I called hughes.net support. they said they do not support Linux, nor Mozilla. Only Microsoft.

Reproducible: Always

Steps to Reproduce:
1.click on get mail.
2. supply password in the dialogue box
3. it says the host, mail.hughes.net does not recognize username or password.
Be nice if it told me which.
Actual Results:  
no access

Expected Results:  
should download mail

Living in a rural area, the satellite dish link from hughes.net is my *only* option for high speed bandwidth. I did not have this problem with Wildblue.net at another location. 

But more users are moving into rural areas. You'll prolly hear about this more.

I think it is their problem, but they wont listen to me. However, I have no way of knowing what seamonkey is sending to the host.

Comment 1

[Tony Mechelynck [:tonymec]]

Day, are you still having this problem with a recent version of SeaMonkey? See http://www.seamonkey-project.org/

Comment 2

[Tony Mechelynck [:tonymec]]

No reply to comment #1 of some 3 weeks ago

Temporary resolving INCOMPLETE. Please change to WORKSFORME if the bug has disappeared, or else please paste the user-agent (of the version where the bug is seen) which is something similar but not necessarily identical to

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9pre) Gecko/2008041601 SeaMonkey/2.0a1pre

an can be found on the about: page, and REOPEN.