370903 - All works fine for a few minutes then no page loads closing and opening Firefox make it work again for a few more minutes

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Ronnie Alfaro]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

I have an Administrator account in my laptop with Vista Home premium, i have already disable the UAC feature and turn off the windows firewall to have a better test on my problem:

When i open firefox everything works perfect, but after a few minutes around 10-15 no page will load, the progress bar doesn't move and i got a timeout in every page i have open, if i try the same page in IE7 it loads ok and if I close firefox and open it again it starts working again for a few more minutes.

As an additional information when i close firefox the application closes normaly but an extra firefox.exe process keeps there which i have to kill by the task manager.


Reproducible: Always

Steps to Reproduce:
1. Open firefox 
2. Use it normally for about 10 15 minutes
3. It stops loaing any page
Actual Results:  
Firefox doesn't load any page either new or even reload a page which i already have open.



Expected Results:  
Continue its normal function loading the web pages.

I check my router for any internet related problems and there was none, also I opened IE7 and load some pages there and the same on firefox when firefox got the problem and IE7 continued working ok.

I turn off the windows firewall off.

I have a windows vista enterprise computer at work which doesn't present the same problem, i just have this problem in my vista home premium computer.

Also my vista home premium doesn't have any add-in, it just add "Adblock plus" which i remove and also i reinstall firefox.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

please try to repro again after testing following steps:

http://kb.mozillazine.org/Safe_mode
http://kb.mozillazine.org/Firefox_hangs
http://kb.mozillazine.org/Firefox_CPU_usage

Comment 2

[Marco Bonardo [:mak]]

WFM
Mozilla/5.0 (Windows; U; Windows NT 6.0; it; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Comment 3

[Ronnie Alfaro]

Well i read that pages and did that some time ago, in my problem it doesn't "eat" the CPU or gets a lot of memory it just stop loading any page, like if there were not internet connection, it happens any moment but even when it happens all the other applications which use internet keep working.

Comment 4

[Marco Bonardo [:mak]]

check here:
http://kb.mozillazine.org/Error_loading_websites

Comment 5

[Wayne Mery (:wsmwk)]

=> incomplete - no response