Closed Bug 371474 Opened 19 years ago Closed 19 years ago

unable to access thunderbird mail since changing to new isp

Categories

(Thunderbird :: Mail Window Front End, defect)

Product:
Thunderbird
Component:
Mail Window Front End
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: dseandme, Assigned: mscott)

References

(
URL
)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1 Build Identifier: 2.0.0.1 We live in New Zealand and have changed to a new dial-up ISP. We can access the 'net through the new ISP, but we are unable to access our e-mail box, so we are unable to send or receive any e-mails. Any help or suggestions would be greatly appreciated. Reproducible: Always Steps to Reproduce: 1.Access the internet 2.Try to open mail program 3.Receive message "Sending of password did not suceed. Authentication failed" Actual Results: As above Expected Results: Same every time Opened the e-mail program
For technical support please see the community support forums listed at http://www.mozilla.org/support/#community
Group: security
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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