371712 - LATEST FF 2.0.0.2 UPDATE WILL NOT FULLY INSTALL

Status: VERIFIED DUPLICATE of bug 371649

(Toolkit :: Application Update, defect)

Description

[RUSSELL]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.2

GOT NOTICE TO UPDATE LATEST FF 2 UPDATE-
CLICK OK SEEMS TO DOWNLOAD BUT EVERY TIME  RESTART FF SAYS THE SAME UPDATE MUST BE DOWNLOADED-
CHECK CURRENT VERSION IN ABOUT FF AND IT IS 2.0.0.2-
SEEMS THAT SOMETHING WAS NOT PROPERLY READ BY FF AND IT'S REQUESTING UPDATE OVER AND OVER-
EVRYTHING ELSE FUNCTIONING OK-
SHOULD I UNINSTALL FF2 COMPLETELY AND REINSTALL FF1.5?
WILL I LOSE ALL MY CONFIGURATIONS, BOOKMARKS, THEMES?
I LIKED NEWEST FF1.5 BETTER ANYWAY-

RUSS

Reproducible: Always

Steps to Reproduce:
1.START
2.DOWNLOAD
3.RESTART
Actual Results:  
SAME 2.0.0.2 DOWNLOAD OVER AND OVER

Expected Results:  
SHOULD SAY INSTALLED SUCCESSFULLY!

Comment 2

[RUSSELL]

WITHOUT QUICK FIX JUST AS SOON UNINSTALL IF I CAN GET LATEST FF 1.5-
THANKS-


RUSS

Comment 3

[RUSSELL]

TELLING ME ABOUT OTHER REPORT DOED NOT FIX IT

Comment 4

[Nick Thomas [:nthomas] (UTC+12)]

The fix is to install 2.0.0.2 over the top, you can get that here:
  http://www.mozilla.com/en-US/firefox/all.html
You want the language labelled "English".

If you want 1.5.0.x instead, that can be found at this link:
  http://www.mozilla.com/en-US/firefox/all-older.html

In future, please seek support at one of the outlets listed here:
  http://www.mozilla.com/en-US/support/
as Bugzilla is not meant for that.

Also, please don't use all capital letters. In the online world it's the same as shouting at someone.