main keys, enter and escape do not function

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
12 years ago
11 years ago

People

(Reporter: James Powis, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2

when a alert box opens, eg. download box or asking me if i wish to close multiple tabs, in previous version, i was able to press the enter key instead of pressing the yes/no boxes to continue.  when such boxes appear the enter key, escape key do not respond.

Reproducible: Always

Steps to Reproduce:
1. Click a download link
2. Box appears asking if i want to download, open ect the file.
3. Press enter to continue, nothing happens.  Press escape to cancel, nothing happens.

1. with multiple tabs open, i try to close mozilla
2. box appears asking if i wish to close multiple tabs
3. Press enter to continue, nothing happens.  Press escape to cancel, nothing happens.



Actual Results:  
nothing happens.  the keys do not appear to do anything.  mozilla does not crash as i can move the mouse and click the boxes i wish to, but the keys do not work

Expected Results:  
the enter keys should click the highlighted option
Both test cases work normally here with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Please retest in Firefox's safe-mode, with a new profile or with a reinstallation in a new empty folder.
http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder
(Reporter)

Comment 2

12 years ago
i tried the 3 suggestions and none of them fixed the problem.

it also appears that NONE of the keys worked when trying to create a profile.  couldn't even change the name.  i could not type anything.
Seems like a focus issue (this is wrm, by the way).
Does it work when you first focus the dialog, by clicking with the mouse somewhere in the dialog?
(Reporter)

Comment 4

12 years ago
No, at first I thought it was that, but even when i focus on the correct button or text box, I cannot enter text or click buttons using the keyboard
Severity: minor → critical
So keys don't work for modal dialogs that are open? Do keys work for the Page Info or the Options dialog?
Do keys work when in a second Firefox window?
(Reporter)

Comment 6

12 years ago
No.  Neither of those options work.

Its strange.  When the box asking if I want to save or open the download file, I cannot use the keyboard to navigate or chose a box, but i can type in a new file name and press enter to continue on the next box
I have no idea why you have this problem :(
The only way (that I can see) to understand more of the cause of your problem is to find the regression range.
We have daily builds of branch (and trunk) and we keep those stored at (for recent builds, older builds are stored elsewhere):
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/
Would you be willing to find out when this regressed?
For example, do you see this issue with the 1.8.1 branch build of 2007-01-02?
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2007-01-02-03-mozilla1.8/
-> incomplete, missing feedback (see comment #7)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 2.0 Branch
James, do you still have this issue?
You need to log in before you can comment on or make changes to this bug.