372622 - Add-ons won't install

Status: RESOLVED WORKSFORME

(Toolkit :: Add-ons Manager, defect)

Description

[Michael Holmes]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2

After installing 3 Add-ons, am not able to install any more Add-ons.
Get unexpected installation error.  Error console lists two errors:

Error: uncaught exception: Security Error: Content at https://addons.mozilla.org/firefox/139/ may not load data from http://releases.mozilla.org/pub/mozilla.org/extensions/image_zoom/image_zoom-0.2.7-fx+fl+mz+ns+zm+tb.xpi.

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISafeOutputStream.finish]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js :: closeSafeFileOutputStream :: line 568"  data: no]
Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 568

The above two errors occurred when I tried to download the image zoom 0.2.7 Add-on.

Continue on: try to install Nuke Anything Enhanced 0.54: get 2 errors from error console:

Error: uncaught exception: Security Error: Content at https://addons.mozilla.org/firefox/951/ may not load data from http://releases.mozilla.org/pub/mozilla.org/extensions/nuke_anything_enhanced/nuke_anything_enhanced-0.54-fx.xpi.

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISafeOutputStream.finish]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js :: closeSafeFileOutputStream :: line 568"  data: no]
Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 568

No matter what extension I try to load, I will get errors that mimic the above assuming I am downloading from the mozilla site.

This behavior started happening with the release of firefox 2.0.0.1 and has continued with firefox 2.0.0.2.

Reproducible: Always

Steps to Reproduce:
1.Uninstall firefox.
2.Delete the Mozilla folder under Application Data for both the user and administrator accounts to insure that nothing is brought over from previous profiles.
3. Install firefox 2.0.0.2.
4. Log into your user account.
5. Start firefox.
6. Start installing Add-ons.

Actual Results:  
After installing 3 add-ons (4 if you count the DOM Inspector that was installed with the firefox installation), I was unable to install any additional Add-ons.  The installation errors from the error console were of the form listed above.

Expected Results:  
Should be able to install additional Add-ons.

I believe that JamesF1 has described the same problem at 
http://forums.mozillazine.org/posting.php?mode=quote&p=2687359&sid=fdf546b603abe6a09d30d7355ae53b59

Comment 1

[u279076]

Michael, could you please try installing Firefox 2.0.0.6 and see if the error still shows itself?  Also, to completely remove Firefox you need to:

1. Uninstall from Add/Remove Programs
2. Delete Mozilla folder from Documents and Settings\<username>\Application Data
3. Delete Mozilla folder from Documents and Settings\<username>\Local Settings\Application Data

Please let us know how it goes.  Thank you.

Comment 2

[Michael Holmes]

(In reply to comment #1)
> Michael, could you please try installing Firefox 2.0.0.6 and see if the error
> still shows itself?  Also, to completely remove Firefox you need to:
> 
> 1. Uninstall from Add/Remove Programs
> 2. Delete Mozilla folder from Documents and Settings\<username>\Application
> Data
> 3. Delete Mozilla folder from Documents and Settings\<username>\Local
> Settings\Application Data
> 
> Please let us know how it goes.  Thank you.
> 

Anthony:

I do not have the problem with Firefox 2.0.0.6.

Regards,
Mike

Comment 3

[u279076]

Closing this bug as WORKSFORME as the reporter reports this working in Firefox 2.0.0.6.  See comment #2.