373027 - Download Manager Never Appears On Saving/Downloading

Status: VERIFIED WORKSFORME

(Toolkit :: Downloads API, defect)

Description

[Dave Gower]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.10) Gecko/20070216 Firefox/1.5.0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.10) Gecko/20070216 Firefox/1.5.0.10

I cannot get the Download Manager to come up, *even by pressing Ctrl+J*.  It's not interested in appearing.  I can still download SOME things, like exe files, anything that I can click and it asks whether I want to open/save.  If, however, I right click -> save target as... it asks where I want to save it and then does nothing at all.  This is mainly for saving pictures from pages.  

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. Go To A Page
2. Right Click On A Picture
3. Save it
Actual Results:  
After the "save where?" Appears, it then doesn't save it anywhere

Expected Results:  
It should save it where I ask it to, and the download manager should appear to detail progress.

Well, obviously, this isn't something you can just make happen.  It's happened on one of my PCs, but not the other one (this one is fine).  I'm not sure what I've done to make this happen.  I have Adblock plus installed on both, and tried uninstalling/reinstalling and that's not helped, amazingly.  I can provide any more info that's needed.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Please type in your location bar the words about:config and press enter.
Search for the pref javascript.options.showInConsole and double-click on it.
Then restart your browser and repeat the problem you have with downloading images. If you open Tools -> Error Console what errors do you see? Please copy and paste them to this bug. Thanks! 

Comment 2

[Dave Gower]

I get two errors, one after the other

Error: not well-formed
Source File: file:///C:/Documents%20and%20Settings/Dave/Application%20Data/Mozilla/Firefox/Profiles/2gyeh6mi.default/downloads.rdf
Line: 1, Column: 1
Source Code:

then

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsITransfer.init]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://global/content/contentAreaUtils.js :: internalSave :: line 352"  data: no]


The file referenced in the first bit is not there.  The directory is, but there's no .rdf file inside it.  Thanks!

Comment 3

[Ria Klaassen (not reading all bugmail)]

If you find it, could you zip it up and attach it to this bug before deleting it? See http://kb.mozillazine.org/Downloads.rdf

Comment 4

[Dave Gower]

I've checked all my drives on this PC, it does not exist on there.  Surely FF would just make another?

Comment 5

[Shawn Wilsher :sdwilsh]

WORKSFORME

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9b3pre) Gecko/2008020204 Minefield/3.0b3pre

Comment 6

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to comment #4)
> I've checked all my drives on this PC, it does not exist on there.  Surely FF
> would just make another?

It has to be there; regardless, deleting it won't lose any on-disk data (just the list of downloads), and will absolutely fix your problem.

http://support.mozilla.com/kb/Unable+to+download+or+save+files

We're much, much better about corruption (I haven't seen any issues lately) in Firefox 3 nightly builds, so marking this verified, as when you move over, this should be fixed.