Closed Bug 373399 Opened 18 years ago Closed 17 years ago

Mail dragged meant to be dragged into a folder but missed permanently disappears.

Categories

(Thunderbird :: General, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: desaad, Assigned: mscott)

Details

(Keywords: dataloss)

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.2) Gecko/20060601 Firefox/2.0.0.2 (Ubuntu-edgy) Build Identifier: version 1.5.0.10 (20070306) When trying to move an email into a sub folder in the "Local Folders" tree I missed, and placed it into the white area. Instead of the email going into a folder or moving back over to the in box it permanently vanished. I tested this with a few unimportant emails, and all vanished. I then shut down Thunderbird, and tried it again. Again they vanished. I then logged off, and when signed back in it did it again. Lastly I shut down the computer, and then powered on and tried it again. This time it didn't do it, but that was yesterday. I'm writing now, because while it didn't do it again this morning. It did it again about ten minutes ago. Reproducible: Sometimes Steps to Reproduce: 1.Get new email you want to keep. 2.Drag email over to the tree on left, but drop it in white area. 3.Email vanishes. Actual Results: Emails vanish. Expected Results: Moving back over to the inbox. capacity: 3600MHz width: 32 bits clock: 210MHz capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe cid xtpr configuration: id=0 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 8KB capacity: 8KB capabilities: pipeline-burst internal varies data *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 512KB capacity: 512KB capabilities: pipeline-burst internal varies unified *-cache:2 DISABLED description: L3 cache physical id: 7 slot: L3-Cache capabilities: internal *-logicalcpu:0 description: Logical CPU physical id: 0.1 width: 32 bits capabilities: logical *-logicalcpu:1 description: Logical CPU physical id: 0.2 width: 32 bits capabilities: logical *-memory description: System Memory physical id: 30 slot: System board or motherboard size: 1GB *-bank:0 description: DIMM DDR Synchronous product: PartNum0 vendor: Manufacturer0 physical id: 0 serial: SerNum0 slot: DIMM0 size: 512MB width: 64 bits *-bank:1 description: DIMM [empty] product: PartNum1 vendor: Manufacturer1 physical id: 1 serial: SerNum1 slot: DIMM1 *-bank:2 description: DIMM DDR Synchronous product: PartNum2 vendor: Manufacturer2 physical id: 2 serial: SerNum2 slot: DIMM2 size: 512MB width: 64 bits *-bank:3 description: DIMM [empty] product: PartNum3 vendor: Manufacturer3 physical id: 3 serial: SerNum3 slot: DIMM3 *-cpu:1 product: Intel(R) Pentium(R) 4 CPU 2.60GHz vendor: Intel Corp. physical id: 1 bus info: cpu@1 version: 15.2.9 size: 18EHz width: 32 bits capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe cid xtpr configuration: id=0 *-logicalcpu:0 description: Logical CPU physical id: 0.1 width: 32 bits capabilities: logical *-logicalcpu:1 description: Logical CPU physical id: 0.2 width: 32 bits capabilities: logical *-cache:0 description: L1 cache physical id: 0 size: 8KB *-cache:1 description: L2 cache physical id: 1 size: 512KB *-pci description: Host bridge product: 82875P/E7210 Memory Controller Hub vendor: Intel Corporation physical id: f4000000 bus info: pci@00:00.0 version: 02 width: 32 bits clock: 33MHz resources: iomemory:f4000000-f7ffffff *-pci:0 description: PCI bridge product: 82875P Processor to AGP Controller vendor: Intel Corporation physical id: 1 bus info: pci@00:01.0 version: 02 width: 32 bits clock: 66MHz capabilities: pci normal_decode bus_master *-pci:1 description: PCI bridge product: 82875P/E7210 Processor to PCI to CSA Bridge vendor: Intel Corporation physical id: 3 bus info: pci@00:03.0 version: 02 width: 32 bits clock: 66MHz capabilities: pci normal_decode bus_master *-network description: Ethernet interface product: 82547EI Gigabit Ethernet Controller (LOM) vendor: Intel Corporation physical id: 1 bus info: pci@02:01.0 logical name: eth0 version: 00 serial: 00:0c:6e:67:15:7d size: 100MB/s capacity: 1GB/s width: 32 bits clock: 66MHz capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegociation configuration: autonegociation=on broadcast=yes driver=e1000 driverversion=7.1.9-k4 duplex=full firmware=N/A ip=69.178.17.33 link=yes multicast=yes port=twisted pair speed=100MB/s resources: iomemory:fc9e0000-fc9fffff ioport:cf80-cf9f irq:169 *-usb:0 description: USB Controller product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@00:1d.0 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd resources: ioport:eec0-eedf irq:185 *-usbhost product: UHCI Host Controller vendor: Linux 2.6.17-11-generic uhci_hcd physical id: 1 bus info: usb@1 logical name: usb1 version: 2.06 capabilities: usb-1.10 configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s *-usb:0 description: Mouse product: iFeel Mouse vendor: Logitech Inc. physical id: 1 bus info: usb@1:1 version: 1.01 capabilities: usb-1.00 configuration: driver=usbhid maxpower=500mA speed=1.5MB/s *-usb:1 description: Human interface device product: Back-UPS ES 650 FW:818.w1.D USB FW:w1 vendor: APC physical id: 2 bus info: usb@1:2 version: 1.06 serial: QB0515236475 capabilities: usb-1.10 configuration: driver=usbhid maxpower=0mA speed=1.5MB/s *-usb:1 description: USB Controller product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 vendor: Intel Corporation physical id: 1d.1 bus info: pci@00:1d.1 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd resources: ioport:ef00-ef1f irq:193 *-usbhost product: UHCI Host Controller vendor: Linux 2.6.17-11-generic uhci_hcd physical id: 1 bus info: usb@2 logical name: usb2 version: 2.06 capabilities: usb-1.10 configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s *-usb:2 description: USB Controller product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 vendor: Intel Corporation physical id: 1d.2 bus info: pci@00:1d.2 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd resources: ioport:ef20-ef3f irq:169 *-usbhost product: UHCI Host Controller vendor: Linux 2.6.17-11-generic uhci_hcd physical id: 1 bus info: usb@3 logical name: usb3 version: 2.06 capabilities: usb-1.10 configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s *-usb:3 description: USB Controller product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 vendor: Intel Corporation physical id: 1d.3 bus info: pci@00:1d.3 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd resources: ioport:ef40-ef5f irq:185 *-usbhost product: UHCI Host Controller vendor: Linux 2.6.17-11-generic uhci_hcd physical id: 1 bus info: usb@4 logical name: usb4 version: 2.06 capabilities: usb-1.10 configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s *-usb:4 description: USB Controller product: 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller vendor: Intel Corporation physical id: 1d.7 bus info: pci@00:1d.7 version: 02 width: 32 bits clock: 33MHz capabilities: ehci bus_master cap_list configuration: driver=ehci_hcd resources: iomemory:febfbc00-febfbfff irq:177 *-usbhost product: EHCI Host Controller vendor: Linux 2.6.17-11-generic ehci_hcd physical id: 1 bus info: usb@5 logical name: usb5 version: 2.06 capabilities: usb-2.00 configuration: driver=hub maxpower=0mA slots=8 speed=480.0MB/s *-pci:2 description: PCI bridge product: 82801 PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@00:1e.0 version: c2 width: 32 bits clock: 33MHz capabilities: pci normal_decode bus_master *-firewire:0 description: FireWire (IEEE 1394) product: IEEE 1394 Host Controller vendor: VIA Technologies, Inc. physical id: 3 bus info: pci@03:03.0 version: 80 width: 32 bits clock: 33MHz capabilities: ohci bus_master cap_list configuration: driver=ohci1394 resources: iomemory:feadf800-feadffff ioport:dc00-dc7f irq:201 *-storage description: RAID bus controller product: PDC20378 (FastTrak 378/SATA 378) vendor: Promise Technology, Inc. physical id: 4 bus info: pci@03:04.0 logical name: scsi0 logical name: scsi1 logical name: scsi2 version: 02 width: 32 bits clock: 66MHz capabilities: storage bus_master cap_list scsi-host configuration: driver=sata_promise resources: ioport:df00-df3f ioport:dfa0-dfaf ioport:d880-d8ff iomemory:feade000-feadefff iomemory:feaa0000-feabffff irq:177 *-multimedia description: Multimedia audio controller product: SB Audigy vendor: Creative Labs physical id: a bus info: pci@03:0a.0 version: 03 width: 32 bits clock: 33MHz capabilities: bus_master cap_list configuration: driver=EMU10K1_Audigy resources: ioport:df80-df9f irq:209 *-input description: Input device controller product: SB Audigy MIDI/Game port vendor: Creative Labs physical id: a.1 bus info: pci@03:0a.1 version: 03 width: 32 bits clock: 33MHz capabilities: bus_master cap_list configuration: driver=Emu10k1_gameport resources: ioport:dfe0-dfe7 *-firewire:1 description: FireWire (IEEE 1394) product: SB Audigy FireWire Port vendor: Creative Labs physical id: a.2 bus info: pci@03:0a.2 version: 00 width: 32 bits clock: 33MHz capabilities: ohci bus_master cap_list configuration: driver=ohci1394 resources: iomemory:feadf000-feadf7ff iomemory:fead8000-feadbfff irq:177 *-display description: VGA compatible controller product: NV34 [GeForce FX 5500] vendor: nVidia Corporation physical id: c bus info: pci@03:0c.0 logical name: /dev/fb0 version: a1 size: 256MB width: 32 bits clock: 66MHz capabilities: vga bus_master cap_list fb configuration: depth=16 driver=nvidia frequency=75.69Hz mode=1024x768 visual=truecolor xres=1024 yres=768 resources: iomemory:fd000000-fdffffff iomemory:d0000000-dfffffff irq:201 *-isa UNCLAIMED description: ISA bridge product: 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge vendor: Intel Corporation physical id: 1f bus info: pci@00:1f.0 version: 02 width: 32 bits clock: 33MHz capabilities: isa bus_master *-ide description: IDE interface product: 82801EB/ER (ICH5/ICH5R) IDE Controller vendor: Intel Corporation physical id: 1f.1 bus info: pci@00:1f.1 version: 02 width: 32 bits clock: 33MHz capabilities: ide bus_master configuration: driver=PIIX_IDE resources: ioport:fc00-fc0f iomemory:50000000-500003ff irq:169 *-ide:0 description: IDE Channel 0 physical id: 0 bus info: ide@0 logical name: ide0 clock: 33MHz *-disk:0 description: ATA Disk product: WDC WD800JB-00CRA1 vendor: Western Digital physical id: 0 bus info: ide@0.0 logical name: /dev/hda version: 17.07W17 serial: WD-WMA8E4433052 size: 74GB capacity: 74GB capabilities: ata dma lba iordy smart security pm partitioned partitioned:dos configuration: mode=udma5 smart=on *-volume:0 description: Linux filesystem partition physical id: 1 bus info: ide@0.0,1 logical name: /dev/hda1 capacity: 71GB capabilities: primary bootable *-volume:1 description: Extended partition physical id: 2 bus info: ide@0.0,2 logical name: /dev/hda2 capacity: 2957MB capabilities: extended partitioned partitioned:extended *-disk:1 description: ATA Disk product: WDC WD1600JB-00EVA0 vendor: Western Digital physical id: 1 bus info: ide@0.1 logical name: /dev/hdb version: 15.05R15 serial: WD-WMAEH1188552 size: 149GB capabilities: ata dma lba iordy smart security pm partitioned partitioned:dos configuration: mode=udma5 smart=on *-volume description: HPFS/NTFS partition physical id: 1 bus info: ide@0.1,1 logical name: /dev/hdb1 capacity: 149GB capabilities: primary bootable *-ide:1 description: IDE Channel 1 physical id: 1 bus info: ide@1 logical name: ide1 clock: 33MHz *-cdrom:0 description: DVD writer product: BENQ DVD LS DW1655 physical id: 0 bus info: ide@1.0 logical name: /dev/hdc version: BCHB serial: KWN5611315SC0 capabilities: packet atapi cdrom removable nonmagnetic dma lba iordy audio cd-r cd-rw dvd dvd-r configuration: mode=udma2 *-disc physical id: 0 logical name: /dev/hdc *-cdrom:1 description: CD-R/CD-RW writer product: YAMAHA CRW-F1E physical id: 1 bus info: ide@1.1 logical name: /dev/hdd version: 1.0f capabilities: packet atapi cdrom removable nonmagnetic dma lba iordy audio cd-r cd-rw configuration: mode=udma2 *-disc physical id: 0 logical name: /dev/hdd *-serial UNCLAIMED description: SMBus product: 82801EB/ER (ICH5/ICH5R) SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@00:1f.3 version: 02 width: 32 bits clock: 33MHz resources: ioport:400-41f irq:5 *-multimedia description: Multimedia audio controller product: 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller vendor: Intel Corporation physical id: 1f.5 bus info: pci@00:1f.5 version: 02 width: 32 bits clock: 33MHz capabilities: bus_master cap_list configuration: driver=Intel ICH resources: ioport:e800-e8ff ioport:ee80-eebf iomemory:febfb800-febfb9ff iomemory:febfb400-febfb4ff irq:217
Ash, do you see this also in version 2?
Severity: normal → critical
Keywords: dataloss
Version: unspecified → 1.5
Hello, I tested it, but it doesn't seem to do it anymore.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → FIXED
Ash, thanks for the update. Correct resolution setting is WFM. See https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → WORKSFORME
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