373475 - FireFox lost connect, Internet Explorer works OK.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Jeff Cleveland]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2

After clicking on a link, I get the continuous circle showing FireFox is attempting to get information from the internet and never completes.  When this occurs, if I use Internet Explorer, it connects and gets information from the link.

I tried killing FireFox through Windows Task Manager and reloading FireFox with the same results.  I did a Recover to get back my tabs and they would not load either.  I have encountered this before and it seems like it started with the new version of FireFox.  If I reboot, I can get connectivity with FireFox back.

Reproducible: Sometimes

Steps to Reproduce:
1. Just happens sometimes
2.
3.
Actual Results:  
Cannot reproduce

Expected Results:  
I have to reboot.

Comment 1

[Ria Klaassen (not reading all bugmail)]

See http://kb.mozillazine.org/Firefox_hangs

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.