the thunderbir don't start and display a window that say something

RESOLVED INCOMPLETE

Status

--
critical
RESOLVED INCOMPLETE
12 years ago
11 years ago

People

(Reporter: iw9hlv, Assigned: mscott)

Tracking

x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Build Identifier: thunderbird default downloaded

when i try to start thunderbird it display a box that say in the hig part close thunderbird, and inside : "thunderbird is already open but dont answer, for to open a window must close the existent thunderbird process or restart windows"

but newer i have start before thunderbird !
i try to deinstall and reinstall and clean the registry with a tool but no chage was discovered .


Reproducible: Always

Steps to Reproduce:
1.start thunderbird
2.
3.
(Reporter)

Updated

12 years ago
Version: unspecified → 1.5
Sounds like either there is a lock file in your profile <kb.mozillazine.org/Profile_folder>, or then, there is some other problem accessing the profile it self, like if you don't have write access to the profile location.
giovanni - 
still see the problem, or does http://kb.mozillazine.org/Profile_in_use help?
=> incomplete, no response from reporter
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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