373959 - Migration doesnt work using Mozilla Suite 1.7.13 or any version on Toshiba Laptop..

Status: RESOLVED INCOMPLETE

(Thunderbird :: Migration, defect)

Description

[Michael J. Reeves, AA, ASc]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.10) Gecko/20070216 Firefox/1.5.0.10
Build Identifier: 1.5.0.10

Migration correctly identifies Mozilla Suite 1.7.xx when I installed on all PC systems EXCEPT Toshiba Satellite - MS Windows XP SP2 and all updates installed.

Secondly, I cannot tell Thunderbird where to find and use existing profile for Mozilla Suite 1.7.xx


Reproducible: Always

Steps to Reproduce:
1. Install Thunderbird
2. Start Thunderbird
3. Migration doesnt recognize Mozilla Suite and perform migration of profile
4. Cannot tell Thunderbird where to find Mozilla Profile and to use existing profile


Actual Results:  
N/A

Expected Results:  
Expect that Thunderbird will detect Mozilla Suite, and migrate all profile settings, saved email, and address book.

N/A

Comment 1

[Michael J. Reeves, AA, ASc]

This is REALLY frustrating as I want to upgrade to a supported version of BOTH the Mozilla browser and email programs.

PLEASE NOTE: This problem exists for BOTH Thunderbird AND Firefox when I try to install on my Toshiba Satellite...

Respectfully,

MJR

Comment 2

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, could you please test with the latest supported 2.0.0.x / trunk nightlies and see if the issue still occurs?

Comment 3

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No additional useful information since last comment -> resolving incomplete.

Please comment if the issue still occurs in the latest supported 2.0.0.14 / trunk nightlies.