User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20070219 Firefox/184.108.40.206 Build Identifier: 220.127.116.11 Update to 18.104.22.168 from 22.214.171.124 failed to complete installation correctly. I was told that the problem was due to my using Logitech Webcam software. When I disabled the Logitech software, the updated Thunderbird 126.96.36.199 installed and ran successfully. Reproducible: Always Steps to Reproduce: 1.Logitech Webcam software installed 2.Download Thunderbird 188.8.131.52 3.Run installation wizard Actual Results: Error message displayed: A previous install did not complete correctly. Finishing install. Expected Results: Thunderbird 184.108.40.206 should have installed properly and run.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → DUPLICATE
Wrongly duped. NSIS installation issue.
Duplicate of bug: 381033
no, we didn't have the NSIS installer for 1.5.0.x
Robert, if I read the steps from comment 0 I cannot see that this bug is about the software update. The reporter downloaded the version 220.127.116.11 by himself and started the installer. That's not a dupe of bug 340535 or bug 380452.
I just put it back to the way it was before since it has nothing to do with the NSIS installer since this occurred before the NSIS installer landed. Feel free to change it from there... it just isn't possible for it to be about the NSIS installer and would never be fixed by fixing the bug it was duped to.
So this is issue is raised by the old installer, right? Will there ever land a fix on the 1.8.0 branch? If not this should be marked as WONTFIXED?
I've done that previously for similar bugs and received complaints so I usually just leave the bug open for a longer period of time. In this instance I'd leave it open until Firefox 3.0 is released since doing so doesn't do any harm and who knows... someone *might* fix it.
10 years ago
Duplicate of bug: 452162
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