375544 - Can not save Server Settings: ERROR: am-server.xul hasn't loaded yet! Not saving.

Status: RESOLVED FIXED

(Thunderbird :: Account Manager, defect)

Description

[etc]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: thuderbird version 3 alpha 1 (20070326)

I can not change Server Settings for my account. I change something and click ok but it is not save. If I open again account properties the changes are not there.
I got this error in the console every time I reproduce it:
ERROR: am-server.xul hasn't loaded yet! Not saving.

Reproducible: Always

Steps to Reproduce:
1.Create an IMAP account
2.Right click on it -> Properties
3.Change any server setting
4.Click ok
Actual Results:  
the changes are not applid or saved.

Expected Results:  
changes should be applied and saved.

Comment 1

[Magnus Melin [:mkmelin]]

Don't get the same error, but settings are not saved. I get this:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80004002 (NS_NOINTERFACE) [nsISupports.QueryInterface]"  nsresult: "0x80004002 (NS_NOINTERFACE)"  location: "JS frame :: chrome://messenger/content/AccountManager.js :: setFormElementValue :: line 1062"  data: no]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a4pre) Gecko/20070327 Thunderbird/3.0a1 ID:2007032703 [cairo]

Comment 2

[Nir]

This problem occurs for every account type , POP3, IMAP , NNTP.

Comment 3

[Joe Sabash [:JoeS1]]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a4pre) Gecko/20070326 Thunderbird/3.0a1 ID:2007032603 [cairo]

Same error as comment #1
Also clicking links produce errors:(but seem to work fine.)
Error: uncaught exception: Load of http://tinyurl.com/yq4zzy denied.
Error: uncaught exception: Load of https://bugzilla.mozilla.org/show_bug.cgi?id=375544 denied.

Comment 4

[Brian Heinrich]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a4pre) Gecko/2007032703 Thunderbird/3.0a1

I'm not seeing the errors in comment #3, but am seeing the behaviour shown at <http://tinyurl.com/yq4zzy>.

This is what I've seen/done:

1. When I first go to Edit | Accounts | [news-account] | Server Settings, Default Character Encoding appears just as the down-arrow with a small bit of combobox to the right.

2. Dropping it down will give me a wider drop-down but still no text; the character encoding seems also to default to UTF-8 (my default settings /should/ be for ISO 8859-1).

3. If I set it to ISO 8859-1, UTF-8 is the selected encoding in new messages.

4. Exiting and restarting Tb results in the change to Arabic (IBM-864), although UTF-8 is the character encoding in new messages.

5. A new message created after resetting to ISO 8859-1 will still use UTF-8.

6. Exiting and restarting Tb will again give me just the down-arrow and a small bit of a combobox to the right of it.

7. Closing the Account Settings dialogue and re-opening it reset character encoding to Arabic (IBM-864)

Comment 5

[Brian Heinrich]

One additional comment:  part of what I'm seeing seems to be related to something I noted some weeks ago, but never commented on because I was stuck using the 2007-02-06 Linux build for some weeks:

Edit | Account Settings | [IMAP account] | Server Settings : Server Settings

When I delete a message:

     () Move it to this folder:

For some time now, the combobox has been a wide, thin, box with no text and nothing selectable (/i.e./, no actual drop-down), but looking at today's build, it appears -- as I noted in points 2 and 6 in comment #4 -- as a down-arrow (arrow-head, I s'pose) with a bit of combobox to the right; as before, there is nothing selectable.

Comment 6

[Joe Sabash [:JoeS1]]

cc: David, as this looks like an nsIFileSpec removal issue to me.

Comment 7

[David :Bienvenu]

Attachment: proposed fix

d'oh, thx, Joe.

Comment 8

[etc]

patch seems to work ok, probably more test is needed, but I tested and it was ok,
thank you Bienvenu!

Comment 9

[David :Bienvenu]

thx for verifying the patch works, Antonio. But please don't mark bugs fixed - I'm supposed to do that when I check the fix into CVS, which I've just done this morning.

Comment 10

[etc]

(In reply to comment #9)
> thx for verifying the patch works, Antonio. But please don't mark bugs fixed -
> I'm supposed to do that when I check the fix into CVS, which I've just done
> this morning.
> 

sorry about that, and thank you again.