Closed Bug 37580 Opened 25 years ago Closed 25 years ago

[Mac Only]:Got abnormal blank Mail Account for first time login to the migrated profile Mail

Categories

(MailNews Core :: Profile Migration, defect, P3)

Product:
MailNews Core
Component:
Profile Migration
Platform:
PowerPC
Mac System 9.x
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME

People

(Reporter: huang, Assigned: bugzilla)

Details

(Keywords: platform-parity, Whiteboard: [nsbeta2-])

Used 04-28-08-M16 commercial Mac build Got abnormal blank Mail Account for the migrated profile Mail After remove the previous Mozilla folder & mozilla registry and tried to get the latest migrated profile. I got an abnormal blank for Mail Account. Additional Info - Hardware/OS: I am using G4 Mac/9.0. Problem only occurred on Mac platform
Adding pp & nsbeta2 on the keywords.
Keywords: nsbeta2, pp
Severity: normal → critical
Karen - need more details. Do you mean that in the 3-pane window, your folder pane is blank? What are your exact steps? Thanks.
Yes. It displayed totally blank from the folder pane, thread pane & message body. And it occurred on the first time open the latest migrated profile.... Steps are: 1) Remove the previous Mozilla folder & mozilla registry. 2) Login to an IMAP mail account 3) The browser open without problem. 4) Select Tasks|Mail 5) Actual Results: Got a totally abnormal blank for Mail Account (include folder pane, thread pane & message body) at the first time login. Expected results: Should login to mail as normal & successfully without blank. Addtional Info: It occurred on the first time login, after second time will display normal....but it shouldn't display totally blank at the first time login!!
Summary: [Mac Only]:Got abnormal blank Mail Account for the migrated profile Mail → [Mac Only]:Got abnormal blank Mail Account for first time login to the migrated profile Mail
ducarroz, you want to take a look at this mac only bug?
handing this mac bug over to ducarroz.
Assignee: sspitzer → ducarroz
Whiteboard: [nsbeta2+][6/01]
Putting on [nsbeta2+][6/01] radar. This work must be done by 06/01 or we may pull this for PR2.
Problem is still occurring on today's Mac commercial build.
This affects IM as well. cc amusil, scalkins
Status: NEW → ASSIGNED
Target Milestone: --- → M16
I don't know if I will have time to look at this problem until 6/10 (yes, June ten)
Mass moving M16 to M17 - look for nsbeta2 before anything else.
Target Milestone: M16 → M17
Alex, do you have time to look at this problem?
Changing from [6/01] to [6/15]
Whiteboard: [nsbeta2+][6/01] → [nsbeta2+][6/15]
Can somebody in QA tell if if this bug still exist? Thanks
Cleaning up status whiteboard by marking beta2 minus (6/15 has passed) IF we can't reproduce, this should be marked as such. If this is going to hit folks on beta2, we should have a release note.
Whiteboard: [nsbeta2+][6/15] → [nsbeta2-]
I am not seeing this on 2000061908 build but I am using Mac OS 8.5.1 Karen, do you still see on OS 9.0?
This problem used to occur on Mac 9.0, but problem cannot be reproduced by using today's morning Mac commercial build. Based on Grace & my verification. I am marking as workforme for Grace now.
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → WORKSFORME
Marking as verified for Grace.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
OS: Mac System 9.x
Hardware: PC → Macintosh
Product: Core → MailNews Core
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