Closed
Bug 376543
Opened 17 years ago
Closed 17 years ago
cookies not working, cookies error reports, cookies described as "not enabled".
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: david.j.wright, Unassigned)
Details
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 Since updating to Firefox 2.0.0.3 cookies are being reported as "not enabled" from a number of sites I use including Online Banking, Tesco.com, Ebay.co.uk, and others. I have searched the help files, but much of it is written in jargon for developers - I'm a user not a programmer! I am now having to revert to other browsers to enable my online banking, shopping and access to other sites. I do have 'cookies enabled', Java & JavaScript enabled. Reproducible: Always Steps to Reproduce: 1. Tried the help files - not found anything that I really understand. 2. Tried resetting the cookies. 3. Tried deleting cookies.txt file (as found in a help page) - does not help. 4. Tried 'safe mode' - no different. Actual Results: No change - cookies still reported as not enabled.
Comment 1•17 years ago
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Please try this using a new profile. It's likely that something messed up in your current profile that's causing this problem. http://kb.mozillazine.org/Profile_Manager
Reporter | ||
Comment 2•17 years ago
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Checked the Profile as the link above and found 3 Defaults! One in Applications/Library/Mozilla and two in User/Library/Mozilla. I moved the profile folder from Applications ... to the desktop. Created a new profile and moved the bookmarks from the old to the new profile. Everything seems to be working fine now. Thanks for the help.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → FIXED
Updated•17 years ago
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Resolution: FIXED → WORKSFORME
Comment 3•17 years ago
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In your exceptions list of allowed websites, make sure your web addresses do NOT contain the WWW.
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Description
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