Download Manager intemittently causes Firefox to freeze unrecoverably

RESOLVED INCOMPLETE

Status

()

Toolkit
Downloads API
--
critical
RESOLVED INCOMPLETE
11 years ago
10 years ago

People

(Reporter: Jani Juvan, Unassigned)

Tracking

1.8 Branch
x86
Windows 2000
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Build Identifier: 2.0.0.3

My newly installed Firefox 2.0.0.3 has frozen several times, and the only common event has been that the download manager has been in focus at the time (either downloading or completed downloading). 
After the freeze the Task Manager is unable to terminate any Firefox processes, giving the message: "This program cannot be closed. If it is being debugged, please resume it or close the debugger first." No further Firefox instanses can be started. The only way to recover is to log out from windows, which takes several minutes before an error is received for XPCOM:EventReceiver. Ending that process usually allows windows to log out.

Reproducible: Sometimes

Steps to Reproduce:
1. Download any files
2. Clicking on download location in Download Manager

Actual Results:  
Sometimes the freeze occurs when clicking on "open file" after download is complete, sometimes when clicking on the download location and sometimes without clicking enything.

Expected Results:  
Opened the downloaded file, the download location or just completed downloading the file.
(Reporter)

Updated

11 years ago
Version: unspecified → 2.0 Branch
Cleaning up your download manager or deleting the file downloads.rdf in your profile might help.
http://kb.mozillazine.org/Unable_to_save_or_download_files

Comment 2

11 years ago
Try reinstalling Firefox 2 and downloading a small file as a test. It could be an error that occurred during installation or corruption of the download manager files.
Resolving old UNCONFIRMED Download Manager bugs as INCOMPLETE.  If you still see this issue, please reopen.

To mark all these bug changes as read, filter on ONOMATOPOEIA.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit
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