N for the next unread does not scroll message into view in threadpane



Mail Window Front End
11 years ago
9 years ago


(Reporter: Bhavbhuti Nathwani, Unassigned)



Windows 2000

Firefox Tracking Flags

(Not tracked)



(2 attachments)



11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv: Gecko/20070309 Firefox/
Build Identifier: version (20070326)

Hi all

I generally use N (and M) to go from one unread to another. When an inbox, say for an RSS feed, is exhausted TB2 asks me if I want to move to another inbox, say another RSS feed or emails, to which I answer with Y.

The pointer does move onto the next inbox and the correct message is displayed in the bottom left screen, but unfortunately the grid above the displayed message does not refresh.

Please take the necessary corrective action.

Reproducible: Always

Steps to Reproduce:
1. Set top right grid to display 5 and 1/2 messages
2. Read RSS (esp. ones with a lot of messasge like for eg. Digg)
3. from another RSS press N for the next record (which will be in the Digg folder)
4. The message displayed will be correct for the Preview Window
5. Notice the top right grid above the Preview window does not have a highlight nor the correct set of messages

Expected Results:  
I would have expected the grid to be position on the first of the messages and highlighted

Comment 1

11 years ago
Could you provide a screenshot of what things look like around step 4?
Version: unspecified → 2.0

Comment 2

11 years ago
Created attachment 262603 [details]
This is the situation I had been describing.

This is the situation I had been describing.

Comment 3

11 years ago
Created attachment 262605 [details]
This is the situation I had expected.

Comment 4

11 years ago
WFM on Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a4pre) Gecko/20070423 Thunderbird/3.0a1 ID:2007042303 [cairo]

... and 2.0 too.
Summary: N for the next unread but top grid is not positioned right → N for the next unread does not scroll message into view in threadpane

Comment 5

11 years ago
Just tested using version (20070326) on Windows XP and this works for me, too. It doesn't matter which direction I sort the entries in the RSS feed either.

Are you using any extensions, Bhavbhuti? Also, do you see anything in the Error Console after this happens?

Comment 6

11 years ago
1) I am using Win2000 Prof SP4, if it matters.
2) I opened Error Console cleared everything that was there and tried to navigate till I got the situation, but the EC remained empty
3) I use Duplicate Contact Manager 0.3, QuickText and Talkback as extensions
4) If you will look at my screen shots, I will try to explain a new observation
4a) When N was skipping from 'XKCD' subfolder (in 'Get Images') to 'BBC | Business' subfolder (in 'News') the highlight was okay
4b) When N was skipping from 'BBC | Business' subfolder (in 'News') to 'BBC | Front Page' (also in 'News') the problem appeared
4c) So I presume it has something to do with skipping in the subfolders

Hope it helps.

Comment 7

11 years ago
More observations:

'FinEx Front Page' (in 'News') had 3 messages, I Ctrl+A the 3 messages and Shift+Del them.  Press N to skip to 'IE Breaking News' (also in 'News') which had 10 messages and the highlight is okay (nullifying point 4b mentioned in the previous message, point 4a XKCD had one message).  So probably jumping from a folder containing less messages to one that has more is not a problem, but a folder having more records jumping to another with more messages is a problem.

Incidentally, I have the practice of Ctrl+A and Shift+Del for most of the RSS feeds.

Comment 8

11 years ago
don't see this in version 3.0a1pre (2007110302)
Comments #4, #5 and #8 say WFM.

Reporter, does this issue still occur in the latest supported / trunk nightlies?
Whiteboard: CLOSEME 2008-06-05

Comment 10

10 years ago
Yes, it still does.  If it matters some of the folders where I have seen this behavior have auto delete enabled so there are stuff being deleted when the focus is transfered maybe causing the highlighted record move out of the grid visible area.  Just my 2 cents.  Thanks.
Keywords: qawanted
Whiteboard: CLOSEME 2008-06-05

Comment 11

10 years ago
suggest you simplify the steps, i.e. take away parts of this (folder options, etc) until you find the minimum set of steps and options that cause the problem. Starting with, is it only RSS folders?

additionally, since such an issue will never get fixed in version 2, probably  better for you to test this with trunk, eg, shredder alpha 1, to determine if it occurs for you there, where it will ultimately get fixed.
Assignee: mscott → nobody

Comment 12

10 years ago
Hi Wayne

Thanks for your suggestions I will give it a try some time soon and let you know the observations.

Comment 14

10 years ago

Comment 15

10 years ago
Mel, thoughts?
WFM here on 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20090706 Lightning/1.0pre Shredder/3.0b3pre ID:20090706031725

No response to comment #15 since Nov 2008 -> incomplete.
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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