Thunderbird release notes on how to uninstall or to upgrade TB should be updated

RESOLVED FIXED

Status

--
major
RESOLVED FIXED
12 years ago
6 years ago

People

(Reporter: bugzilla, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

12 years ago
This bug is a direct consequence of bug 346651 (and of several of its duplicates). 

Actual results
--------------
1- Installing Thunderbird, Windows
Double click the Thunderbird Setup 1.5.exe installer to start the install.
2- Uninstalling Thunderbird, Windows
From the Start menu, choose Control Panel. When the Control Panel appears, double click Add/Remove Programs. Find "Mozilla Thunderbird (1.5)" in the list and click Remove to uninstall.

Expected results
----------------
1- Installing Thunderbird, Windows
Double click the Thunderbird Setup 1.5.exe installer to start the install.
If you are upgrading from Thunderbird 1.0.x, you do not explicitly need to uninstall Thunderbird 1.0.x first. Thunderbird setup program will delete the older version's (program, not personal) contents if you're upgrading into the same directory (folder) as the older version.
If you are upgrading from Thunderbird 1.5.x and to Thunderbird 2.x, you do not absolutely need to uninstall Thunderbird 1.5.x first. Thunderbird setup program will delete the older version's (program, not personal) contents if you're upgrading into the same directory (folder) as the older version.

2- Uninstalling Thunderbird, Windows
Restart Windows in Safe Mode (after the memory counting, press F8 and choose Safe Mode). From the Start menu, choose Control Panel. When the Control Panel appears, double click Add/Remove Programs. Find "Mozilla Thunderbird (1.5)" in the list and click Remove to uninstall.
(Reporter)

Comment 1

12 years ago
The uninstall instructions could also pinpoint more precisely versions 1.5.0.10 and 1.5.0.11 like this:

Uninstalling Thunderbird, Windows
From the Start menu, choose Control Panel. When the Control Panel
appears, double click Add/Remove Programs. Find "Mozilla Thunderbird (1.5)" in
the list and click Remove to uninstall.

Note: If you are trying to uninstall Thunderbird 1.5.0.10 or 1.5.0.11, then restart Windows in Safe Mode (after the memory counting, press F8 and choose
Safe Mode). Then, from the Start menu, choose Control Panel. When the Control Panel appears, double click Add/Remove Programs. Find "Mozilla Thunderbird (1.5)" in the list and click Remove to uninstall.
(Reporter)

Comment 2

12 years ago
If you are going to fix this bug, then be aware that bug 381184 applies to the same URL as well.
(Reporter)

Comment 3

12 years ago
Updating summary to help searching
Summary: Thunderbird release notes on how to upgrade TB should be updated → Thunderbird release notes on how to uninstall or to upgrade TB should be updated
(Reporter)

Comment 4

12 years ago
Because of what is said in bug 337937 regarding TB 1.5.0.2 and 1.5.0.4, we may assume that the uninstall process of all 1.5.0.x versions may have working problems.

Comment 5

11 years ago
In bug https://bugzilla.mozilla.org/show_bug.cgi?id=346651
I have posted a workable solution for the uninstaller that is broken for Win ME.

Trick is to fallback to the 1.5.0.0 uninstallthunderbird.exe.
(Reporter)

Comment 6

11 years ago
Thunderbird 2 Release Notes, 
Installing Thunderbird 2:
"Please note that installing Thunderbird 2 will overwrite your existing installation of Thunderbird. You won't lose any of your mail (...)"
http://www.mozilla.com/en-US/thunderbird/2.0.0.9/releasenotes/#install
Can someone summarize what the status of this bug is and what needs to be done?

Comment 8

10 years ago
As best I can tell for the Tb 2.0.0.x builds is this bug in now invalid as the new installer used by 2.0.0.x superseded the defective installer used by the 1.5.0.x branch.

Therefor I suggest this bug be closed, marked as INVALID or WORKSFORME.
Sounds like it's fixed in a new version so I'll mark fixed.  thanks
Status: NEW → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED

Comment 10

10 years ago
Also a note, the URL referenced is obsolete as it points to  Tb 1.5 and the current notes are at:
http://en-us.www.mozilla.com/en-US/thunderbird/2.0.0.17/releasenotes/
(Assignee)

Updated

7 years ago
Component: www.mozilla.org/firefox → www.mozilla.org
Product: Websites → Websites
(Assignee)

Updated

6 years ago
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
You need to log in before you can comment on or make changes to this bug.