378569 - firefox brower crash tuning to internet radio with running realplayer

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[phillip morris]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Firefox browser will close each time I tune in to internet radio. The radio station is selected through Firefox and the realplayer comes on automatically. Then everything stops and the browser shuts down everytme.
Have already scan/checked for virus, 
have uninstalled Firefox and reinstall program, system still crash 
system is running windows XP

thank you for your kind attention

burymewiththewind


Reproducible: Always

Steps to Reproduce:
1. click on BBC Radio
2. then select BBC station
3. then realplayer comes on, then crash
Actual Results:  
Firefox browser closes all the tabs, need to restart computer

Comment 1

[Aaron Leventhal]

Read the component descriptions -- Disability Access relates to how people with visual or physical impairments use software.

Comment 2

[mmortal03]

Are you sure this is just internet radio?  BBC streaming video crashes firefox here when using Realplayer and clicking pause or play: http://news.bbc.co.uk/player/nol/newsid_4970000/newsid_4977500/4977542.stm?bw=nb&mp=rm

Comment 3

[Wayne Mery (:wsmwk)]

http://news.bbc.co.uk/player/nol/newsid_4970000/newsid_4977500/4977542.stm?bw=nb&mp=rm
WFM clicking pause, play or stop

So I'd guess the problem is Real player and not Firefox.
What version player are you running ?

Real Player 10.5
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
and 
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a4pre) Gecko/20070427 Minefield/3.0a4pre

Comment 4

[mmortal03]

(In reply to comment #3)
> http://news.bbc.co.uk/player/nol/newsid_4970000/newsid_4977500/4977542.stm?bw=nb&mp=rm
> WFM clicking pause, play or stop
> 
> So I'd guess the problem is Real player and not Firefox.
> What version player are you running ?
> 
> Real Player 10.5
> Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.3) Gecko/20070309
> Firefox/2.0.0.3
> and 
> Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a4pre) Gecko/20070427
> Minefield/3.0a4pre
> 

Nope, it is still doing it for me, latest version of Realplayer (10.5 Final) and the latest nightly: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a5pre) Gecko/20070526 Minefield/3.0a5pre ID:2007052604 [cairo].

Comment 5

[Wayne Mery (:wsmwk)]

Phillip, please provide a direct URL address of a crasher and a talkback ID http://kb.mozillazine.org/Quality_Feedback_Agent#Getting_an_incident_ID. 

possible duplicate of bug 328675 

http://news.bbc.co.uk/player/nol/newsid_4970000/newsid_4977500/4977542.stm?bw=nb&mp=rm crashed for me, TB32587293

Comment 6

[Wayne Mery (:wsmwk)]

can you test this?  Real player update failed so I couldn't test, and mmortal is gone

Comment 7

[Henrik Skupin [:whimboo][⌚️UTC+2] (away July 24th - August 16th)]

No reponse from the reporter for a while. Lets close this bug as incomplete. Reporter, feel free to reopen if the bug is still existent.