Browser hangs when multitasking aol.com and z100.com

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
12 years ago
11 years ago

People

(Reporter: xmike14x, Unassigned)

Tracking

({hang, stackwanted})

2.0 Branch
x86
Windows Vista
hang, stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Basically, when you go to z100.com and listen to the stream, then log into AOL.com mail, the browser crashes.

Reproducible: Always

Steps to Reproduce:
1.Go to z00.com
2.Listen to the web stream
3.Try to log into aol.com
Actual Results:  
Browser crashed.

Expected Results:  
Loaded.

Maybe its windows vista?
Is the crash reproducible if you make a new firefox profile?
- http://kb.mozillazine.org/Profile_manager
(Don't delete your existing profile)
Keywords: crash
Version: unspecified → 2.0 Branch
(Reporter)

Comment 2

12 years ago
Yes it does happen.
If you don't have Talkback installed, can you please get it installed and give us a TalkBackID so we can see where you're crashing in firefox?

- http://kb.mozillazine.org/Talkback
Mike, have you had a chance to crash with Talkback installed? This will help us better determine what the issue is.
Keywords: stackwanted
(Reporter)

Comment 5

12 years ago
Sorry but talkback doesnt work. Vista says "This program is unresponsive" and you are forced to close it.

Updated

12 years ago
Summary: Browser crashes when multitasking aol.com and z100.com → Browser hangs when multitasking aol.com and z100.com

Comment 6

12 years ago
do you have flash installed? (try disabling it...)
Keywords: crash → hang
Could you try to upgrade plugins to latest version (now are flash to 9.0.47 and java to 1.6.0 update 2) and then retry to reproduce the problem please?
~ mike seems to be gone. => incomplete.

if you still see the problem and if talkback isn't working for you then an alternative is to install trunk build 
 ftp://ftp.mozilla.org/pub/firefox/nightly/latest-trunk/
and get breakpad id
 http://kb.mozillazine.org/Breakpad
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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