379884 - OK and Cancel buttons not accessible, Account Settings dialog too tall due to large windows font size

Status: RESOLVED WORKSFORME

(Thunderbird :: Account Manager, defect)

Description

[Matt Seitz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: version 2.0.0.0 (20070326)

When I view the Account Settings dialog, the OK and Cancel buttons are located beyond the bottom of the screen.

Reproducible: Always

Steps to Reproduce:
1.  Go to Tools, Account Settings

Actual Results:  
OK and Cancel buttons are hidden beyond bottom of screen

Expected Results:  
OK and Cancel buttons should be visible

Resolution:  1024x768
DPI:  96 (Normal)
System fonts:
Message box:  Tahoma, 11 pt.
Menu:  Tahoma, 11 pt.
Active Title Bar:  Tahoma, 11 pt.
Inactive Title Bar:  Tahoma, 11 pt.

Comment 1

[Matt Seitz]

Attachment: Screen capture

Comment 2

[WADA:World Anti-bad-Duping Agency]

Looks to be phenomenon when large UI font is chosen by user.
See Desktop property of MS Win XP, and check Design/Font Size choice.
Can changing to "Standard" be a workaround? (after change, cancel dialog, then re-open dialog)

Comment 3

[WADA:World Anti-bad-Duping Agency]

I could observe similar phenomenon like this bug and Bug 344247("Local Folders" case) on Win-XP by choosing larger UI font size than "Standard", although slightly different phenomenon - "window title bar" went above top of physical screen then unable to access top part and unable to move window.
Sorry but I don't know exact point size for "Standard"/"Large"/"Largest(?)".

By the way, "See ..." is not for you, for similar bugs. Please don't feel bad.

Comment 4

[WADA:World Anti-bad-Duping Agency]

JFY. Bug 273216 is probably oldest bug report on Mac OS X.

Comment 5

[Matt Seitz]

I checked, and I already have "Font Size" set to "Normal" on the "Display Properties" Control Panel, "Appearance" tab..  But I also changed the some individual font sizes by clicking on the Advanced button.  Those font sizes are what I mentioned in Comment 0.

Comment 6

[WADA:World Anti-bad-Duping Agency]

"Message box: Tahoma, 11 pt" looks to be key setting, and 9pt seems to be default when Normal. Can setting to 9pt be a workaround?
(I changed to 15pt to test, then I can not change back to initial status...) 

Comment 7

[Matt Seitz]

I tried Message Box: Tahoma, 10 pt, and was able to view the whole dialog.  So, yes, that is a workaround.  But it affects all my software, and I would prefer to use 11 pt.

Comment 8

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #7)
> I would prefer to use 11 pt.
Because very tall panels are limited to several ones only("Server Settings" and a few), you can continue to use 11pt you prefer. Watch Bug 273216, and please recall the workaround when you will met the problem again in future.

Comment 9

[Nikolay Shopik]

Extra large settings works fine on 1024x768

Comment 10

[Wayne Mery (:wsmwk)]

nikolay - do you consider this to be WFM?

Comment 11

[Nikolay Shopik]

2.0.0.21 Extra large font settings, can't reach OK button. But I doubt if this is problem of TB itself.