379967 - unable to send links - error console exception [nsIHandlerService::fillHandlerInfo]

Status: RESOLVED WORKSFORME

(Firefox :: Shell Integration, defect)

Description

[Jennie Crespo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

The send link function suddenly stopped working.  Whether I right click or get it from the File drop down menu, nothing happens.  I am able to send links in Internet Explorer, but not from Firefox.  

Reproducible: Always

Steps to Reproduce:
1.trying to send a page link by right clicking or by choosing "send link"from the file drop down menu.
2.
3.
Actual Results:  
Nothing happens.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Works fine here with: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Please retest in Firefox's -safe-mode or with a new profile. If that doesn't help try a reinstallation in a new empty folder.

http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder

Comment 2

[Jennie Crespo]

Thanks for the suggestions.  I tested in safe mode with no luck, then reinstalled in a new folder, but the problem  still persists:-(

Comment 4

[BSz]

Same experience for me: it does not work in safe mode and re installation, new profile will not fix it either.

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

It's working fine for any 2.0.0.x build of Firefox on my WinXP box. But I can reproduce this malfunction with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a9pre) Gecko/2007101104 Minefield/3.0a9pre ID:2007101104

The error console shows following entries:

Error: [Exception... "'Component is not available' when calling method: [nsIHandlerService::fillHandlerInfo]"  nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)"  location: "JS frame :: chrome://browser/content/browser.js :: anonymous :: line 4612"  data: no]
Source File: chrome://browser/content/browser.js
Line: 4612

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: file:///C:/Programme/Mozilla%20Firefox%20(Trunk)/components/nsContentDispatchChooser.js :: ask :: line 82"  data: no]
Source File: file:///C:/Programme/Mozilla%20Firefox%20(Trunk)/components/nsContentDispatchChooser.js
Line: 82

Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: file:///C:/Programme/Mozilla%20Firefox%20(Trunk)/components/nsContentDispatchChooser.js :: ask :: line 82"  data: no]

The first one shows that the component nsIHandlerService is not available:
http://lxr.mozilla.org/seamonkey/source/uriloader/exthandler/nsIHandlerService.idl#95

Comment 6

[:Gavin Sharp [email: [e-mail]]]

(In reply to comment #5)
> The first one shows that the component nsIHandlerService is not available:

Not quite... that's actually bug 393627.

The other exception would explain the bustage, but I can't reproduce it. Can you try a newer build?

Comment 7

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a9pre) Gecko/2007102223 Minefield/3.0a9pre

WFM.

Comment 8

[Henrik Skupin [:whimboo][⌚️UTC+1]]

(In reply to comment #6)
> The other exception would explain the bustage, but I can't reproduce it. Can
> you try a newer build?

Ok, build Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a9pre) Gecko/2007102304 Minefield/3.0a9pre shows me a dialog where I can choose the application.

Meanwhile I'm also sure that my issue doesn't have to do anything with the reporters one. Jennie can you still see this behavior with Firefox 2.0.0.8? If this function doesn't work please have a look inside the Error Console after setting following preferences (about:config):

javascript.options.showInConsole = true
javascript.options.strict = true

While clicking on 'Send Link...' now, will errors be reported?

Comment 9

[Stewart McCabe]

I am having the same problem.  When I try to use the "send link" and choose "shortcut to desktop" Mozilla suddenly shuts down and returns me to my home page (Windows XP)with a box giving me the option of reopening the session or beginning a new one.  I do not have this problem with Internet Explorer.  Thank you.

Comment 10

[Wayne Mery (:wsmwk)]

I can't reproduce.
still see the problem?

Comment 11

[Wayne Mery (:wsmwk)]

Stewart do you still see problem?

Comment 12

[Corey May]

This problem has returned in 3.0.4 release on Windows

Neither File/send link nor R-Click "send link" functions at all

Comment 13

[Corey May]

(In reply to comment #12)
> This problem has returned in 3.0.4 release on Windows
> 
> Neither File/send link nor R-Click "send link" functions at all

No different problem and not 3.0.4 specific.  I went back to x.x.3 and problem still exists.

Comment 14

[Ria Klaassen (not reading all bugmail)]

Does your system know what e-mail client to use?

Comment 15

[Ria Klaassen (not reading all bugmail)]

Maybe you can try this tool: http://lifehacker.com/392287/set-firefox-3-to-launch-gmail-for-mailto-links

Comment 16

[Corey May]

(In reply to comment #14)
> Does your system know what e-mail client to use?

I had thought it did, but I discovered that all mailtos were failing.

After wiping out all the settings for mailto and default mail program and resetting them, all (including 'send link') are functioning properly again.

Thanks for the ideas.

Comment 17

[Wayne Mery (:wsmwk)]

no error on console with FF 3.1, and no response from reporter since comment 8.
=> WFM