User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20070309 Firefox/184.108.40.206 Build Identifier: 220.127.116.11 (20070326) I have a News/NNTP account which is defined to use "news.gmane.org". Thunderbird reports it cannot connect to the server. Reproducible: Always Steps to Reproduce: 1. Click on news account in left navigation pand 2. Click on Manage Newsgroup Subscriptions 3. Click the Refresh button Actual Results: Thunderbird reports "Failed to connect to server news". Expected Results: Newsgroup list should be displayed. I took a network trace. It indicates that Thunderbird queries DNS for "news.neopathnetworks.com" instead of "news.gmane.org". The "neopathnetworks.com" DNS domain is my default DNS search path. I checked "about:config" and found: mail.server.server3.hostname news mail.server.server3.realhostname news.gmane.org So it appears that when I enter the host name, it is stored in "realhostname". But when Thunderbird accesses the NNTP server, it uses "hostname". I believe this news account was imported from my SeaMonkey settings.
(In reply to comment #0) > mail.server.server3.hostname news > mail.server.server3.realhostname news.gmane.org > Actual Results: > Thunderbird reports "Failed to connect to server news". WORKSFORME with Tb 18.104.22.168 on MS Win XP-SP2. When changed to non-existing news server from UI(e.g. news.mozilla.org-x, which is saved in realhostname), Tb issued "Failed to connect to server news.mozilla.org-x" correctly. (Q1) What is displayed for "tracert news.gmane.org" at command prompt? (Q2) "Failed to connect to server news" appeared after you changed "Server Setting" to "news.gmane.org" from "news" and save change(close setting panel)?
Q1: I'll check tracert and attach a network trace after I get home this evening. Q2: A. The server setting in Thunderbird was never "news". That might have been the original setting in Seamonkey. B. Yes, the message appeared after I changed "Server Setting" and saved changes. I even tried changing to an entirely different server, and got the same results.
(In reply to comment #2) > A. The server setting in Thunderbird was never "news". That might have been > the original setting in Seamonkey. (Q3) What is set in next keys? (Tools/Options/Advanced/General/Config Editor) mail.server.server3.newsrc.file-rel / mail.server.server3.newsrc.file (Q4) Go config editor, and put "hostname" in filter field. Is there any other entry which has data of "news"? mail.server.serverN.hostname / mail.server.serverN.realhostname
> That might have been the original setting in Seamonkey. If you migrated profile, possibly same as or similar to Bug 381483. Check all news related entries in prefs.js.
C:\Documents and Settings\Matt>tracert news.gmane.org Tracing route to sea.gmane.org [22.214.171.124] over a maximum of 30 hops: 1 2 ms 2 ms 2 ms 192.168.37.1 2 10 ms 10 ms 9 ms adsl-67-117-130-254.dsl.snfc21.pacbell.net [67.1 17.130.254] 3 10 ms 10 ms 10 ms dist2-vlan50.snfc21.pbi.net [126.96.36.199] 4 10 ms 12 ms 10 ms bb2-10g2-0.snfcca.sbcglobal.net [188.8.131.52 ] 5 11 ms 12 ms 11 ms ex1-p14-0.eqsjca.sbcglobal.net [184.108.40.206] 6 23 ms 23 ms 23 ms ge5-3-0-1000M.ar1.SJC2.gblx.net [220.127.116.11] 7 222 ms 179 ms 179 ms 18.104.22.168 8 179 ms 179 ms 178 ms c10G-ge-1-1-0.cr1.oea19.no.catchbone.net [193.75 .1.73] 9 184 ms 194 ms 184 ms c10G-ge-1-0-0.cr1.osls.no.catchbone.net [193.75. 3.37] 10 182 ms 182 ms 183 ms ge-0-1-3.br4.osls.no.catchbone.net [22.214.171.124] 11 185 ms 183 ms 183 ms kq-gw.netfonds.no [126.96.36.199] 12 185 ms 183 ms 184 ms thaleia1.netfonds.no [188.8.131.52] 13 185 ms 185 ms 185 ms sea.gmane.org [184.108.40.206] Trace complete.
(In reply to comment #3) > (Q3) What is set in next keys? (Tools/Options/Advanced/General/Config Editor) > mail.server.server3.newsrc.file-rel / mail.server.server3.newsrc.file mail.server.server3.newsrc.file-rel [ProfD]News/news.rc mail.server.server3.newsrc.file C:\Documents and Settings\Matt\Application Data\Thunderbird\Profiles\0khpunxq.default\News\news.rc > (Q4) Go config editor, and put "hostname" in filter field. > Is there any other entry which has data of "news"? > mail.server.serverN.hostname / mail.server.serverN.realhostname mail.server.server9.hostname news
mail.server.server9.directory C:\Documents and Settings\Matt\Application Data\Thunderbird\Profiles\0khpunxq.default\News\host-news mail.server.server9.directory-rel [ProfD]News/news-1 Note: Neither "host-news" nor "news-1" seems to exist: C:\Documents and Settings\Matt>dir "C:\Documents and Settings\Matt\Application D ata\Thunderbird\Profiles\0khpunxq.default\News" Volume in drive C has no label. Volume Serial Number is DC77-B910 Directory of C:\Documents and Settings\Matt\Application Data\Thunderbird\Profil es\0khpunxq.default\News 07/30/2006 04:18 PM <DIR> . 07/30/2006 04:18 PM <DIR> .. 06/18/2006 08:27 PM <DIR> host-news 06/18/2006 08:27 PM <DIR> host-news.mozilla.org 06/18/2006 08:27 PM <DIR> host-news.sf.sbcglobal.net 06/18/2006 08:27 PM <DIR> host-secnews.netscape.com 05/16/2007 09:59 PM <DIR> news 05/16/2007 09:57 PM <DIR> news.mozilla.org 05/04/2007 12:19 PM 1,254 news.mozilla.org.msf 05/30/2006 08:36 PM 33 news.mozilla.org.rc 05/21/2007 08:57 PM 1,355 news.msf 05/16/2007 10:15 PM 204 news.rc 07/31/2006 09:48 PM <DIR> news.sf.sbcglobal.net 05/04/2007 12:19 PM 1,282 news.sf.sbcglobal.net.msf 08/01/2006 10:08 PM 29 news.sf.sbcglobal.net.rc 07/31/2006 09:48 PM <DIR> secnews.netscape.com 05/04/2007 12:19 PM 1,208 secnews.netscape.com.msf 12/11/2005 11:09 PM 84 secnews.netscape.com.rc 8 File(s) 5,449 bytes 10 Dir(s) 2,494,787,584 bytes free C:\Documents and Settings\Matt>
Looks to be access of following incomplete news account which was probably created by bug 381387. (prefs.js) > mail.server.server9.directory = C:\\Doc...\\News\\host-news > mail.server.server9.directory-rel = [ProfD]News/news-1 > mail.server.server9.hostname = news > mail.server.server9.name = news (dir listing) > 06/18/2006 08:27 PM <DIR> host-news > news-1 direcotory doesn't exist Other accounts are also affected by Bug 381483, but fortunately no problem in news server access when your case. As far I remember, directory/newsrc.file is simply a converted version of directory-rel/newsrc.file-rel. And following mismatch will be resolved if Account Settings/Server Setting panel is opened and saved again by "OK". (prefs.js) > mail.server.server8.directory = C:\\Doc..\\News\\host-news.mozilla.org > mail.server.server8.directory-rel = [ProfD]News/news.mozilla.org > mail.server.server8.hostname = news.mozilla.org > mail.server.server8.name = Mozilla > mail.server.server8.newsrc.file = C:\\Doc..\\News\\news.mozilla.org.rc > mail.server.server8.newsrc.file-rel = [ProfD]News/news.mozilla.org.rc (dir listing) > 06/18/2006 08:27 PM <DIR> host-news.mozilla.org > 05/16/2007 09:57 PM <DIR> news.mozilla.org > 05/04/2007 12:19 PM 1,254 news.mozilla.org.msf > 05/30/2006 08:36 PM 33 news.mozilla.org.rc > 05/21/2007 08:57 PM 1,355 news.msf > 05/16/2007 10:15 PM 204 news.rc What will happen when you execute next steps for all news account? (1) Go Account Settings/Server Settings, and delete mail.server.server9. (News account named=news by mail.server.server9.name=news) If it doesn't appear, delete from prefs.js or delete thru Config Editor. (2) Change "Server Name:" field (Add "-X" after current server name) and save by pressing OK to force creation of relhostname entry. (3) Go Server Settings again, and change "Server Name:" back to original (Remove "-X") and force save by pressing OK. (4) Check directory-rel, directory, newsrc.file-rel, newsrc.file-rel, hostname, realhostname of all news server. (5) Access all news server defined in prefs.js
(In reply to comment #10) > (1) Go Account Settings/Server Settings, and delete mail.server.server9. > (News account named=news by mail.server.server9.name=news) > If it doesn't appear, delete from prefs.js or delete thru Config Editor. The "server9" entry did not appear in Account Settings. I could not figure out how to delete entries through Config Editor (I can add them, and edit them, but I couldn't figure out how to delete them). So I used Notepad to delete the entries from prefs.js. Just completing this step seemed to resolve the problem. But I went ahead and did the other steps. > (2) Change "Server Name:" field (Add "-X" after current server name) > and save by pressing OK to force creation of relhostname entry. > (3) Go Server Settings again, and change "Server Name:" back to original > (Remove "-X") and force save by pressing OK. > (4) Check directory-rel, directory, newsrc.file-rel, newsrc.file-rel, > hostname, realhostname of all news server. > (5) Access all news server defined in prefs.js Everything looks fine now. Shall I mark this a duplicate of Bug 381483?
Phenomenon of hostname & realhostname case(news & news.gmane.org in your case) is not reported by Bug 381483. Please keep this bug open with setting dependency.
Changing summary to reflect result of problem analysis.
as with bug 45777... ->WONTFIX since 4.x migation has been dropped on trunk. If one has an overwhelming need to see this fixed on branch, please attach a patch and reopen the bug. Also, evaluate whether the issue is a bug or an enhancement request and adjust severity accordingly. filter bugmail for "4.xmidrop" to delete these messages.