382730 - I can no longer access livejournal since Firefox upgrade to 2.0.0.4 today.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Beth]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Firefox just hangs endlessly and finally comes up with a blank screen.  I can get into LJ no problem with IE.  Have tried rebooting several times and this will get me to my LJ sign on screen, but no further.  Once I enter my password and hit return, once again, the endless hang.  I have no problem accessing any other site I've tried, bookmarked or otherwise.  So strange.  It appears to be something between my computer, this upgrade and LJ???

Reproducible: Always

Steps to Reproduce:
1.type in www.livejournal.com
2.or
3.press the #3 "favorite" key on my keyboard which has this in memory
Actual Results:  
long hang, eventual blank screen.

Expected Results:  
instantaneous connect to livejournal site.

All the other "favorite" keys work just as they always have; only the livejournal key has stopped working.  As well, Firefox will not connect when I type the URL in and bypass the favorite key.  I have no problem connecting when I use IE.

Comment 1

[Aaron Lawrence]

Do you have any extensions installed?

Comment 2

[Beth]

(In reply to comment #1)
> Do you have any extensions installed?
> 

Yes, Aaron, I do.  I will apologize up front right now for being very nontechnical, but I'm a quick learner and am very eager to help in whatever way I can to resolve this.  I know greasemonkey is one of my extensions as well as the firefox icon you click to change the rendering engine of the current page.  I also have the weather report extension.  I'm sure there's a much better way for me to check and give you this information.  If you would be so kind to tell me how to find and report this info to you, I would be more than happy to do it asap.

Comment 3

[Aaron Lawrence]

I'm not a Firefox programmer either (I tried, but found it too confusing :). Just following typical problem solving procedures.

Non-technical is fine - your bug reports is decent.

Have you tried disabling the extensions, then? I believe conflicts could cause this kind of thing.
You might also look in Tools - Error Console to see if anything is appearing there...

Comment 4

[Beth]

Wow, thank you! 

I disabled grease monkey, cleared the Error console, rebooted again and tried all my "favorites" keys.  As I reported earlier, they all appear to work normally except the one for LJ, which hung for ages and then resulted in a blank screen.  

I checked the Tools-Error Console and found over 200 (brand new since I rebooted) yellow warnings about error in parsing values resulting in Declaration dropped, and at the bottom of the page was a red stop sign error message, which coincided with my unsuccessful attempt to log on to LJ which read:

uncaught exception:  Permission denied to call method Location.toString

What does that mean?

Comment 5

[Aaron Lawrence]

Well Beth, I don't know what it's about in detail, but I think it is not a bug in FF - possibly in Greasemonkey. Please feel free to log it with the GM team. 
I will close this one.  If you still think it is a bug in FF please provide more details (you would need to investigate how GM works probably), and I can reopen.