383845 - The firefox error screen keeps coming up saying it has a problem and shutting down or just does not respond

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Patricia Mumford]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.1.4322; IEMB3)
Build Identifier: 

have to retry almost every time I access a web site. It keeps saying firefox has a problem and shuts down and I send report but it still keeps happening . I had to use Internet explorer to send you this report. I am ready to give up.

Reproducible: Always

Steps to Reproduce:
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Comment 1

[Ria Klaassen (not reading all bugmail)]

Big chance that it's caused by a extension or other profile problem.
Here are some possibilities:

http://kb.mozillazine.org/Firefox_crashes
http://kb.mozillazine.org/Firefox_hangs

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.