The firefox error screen keeps coming up saying it has a problem and shutting down or just does not respond

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: Patricia Mumford, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 5-15-2010])

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.1.4322; IEMB3)
Build Identifier: 

have to retry almost every time I access a web site. It keeps saying firefox has a problem and shuts down and I send report but it still keeps happening . I had to use Internet explorer to send you this report. I am ready to give up.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Big chance that it's caused by a extension or other profile problem.
Here are some possibilities:

http://kb.mozillazine.org/Firefox_crashes
http://kb.mozillazine.org/Firefox_hangs
Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 5-15-2010]
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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