Closed
Bug 38398
Opened 24 years ago
Closed 14 years ago
Problems viewing HTML attachments if one of them is Netscape home page
Categories
(MailNews Core :: Backend, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: momoi, Unassigned)
Details
Attachments
(1 file)
** observed with 5/5/2000 Win32 build ** Hopefully this has been noticed before, Here's how to reproduce this problem: 1. Use 4.73 to compose HTML message. 2. Write a few lines in the body. 3. Open an attachment pane, and drag and drop a (navigation) link from a web page opened on a Browser window. Attach 1) http://www.yahoo.com and 2) http://home.netscape.com 4. Send this message to your mail account and view it with Mozilla. Results: The Yahoo attachment seems to load first, and then Netscape page attachment loads. In the message view window, only part of the Netscape page is loaded. The Yahoo attachment is not displayed and is not in the view window even when you scroll up and down. So what you see is a partially loaded Netscape page. Expected Results: We should be able to display both attachments in their entirety in sequence, i.e. Yahoo page and then NS page. Additional problem: Sometimes, trying to display this message will lead to a crash. In my case, it happens sometimes when I first open a mail box and click on this message. Als seems to occur when you copy this message to another folder and then open that folder and try to dispaly that message. A similar problem (though not completely the same has been reported in Bug 32737. Talkback dumps available. Use momoi@netscape.com as the E-mail address. When the search results are dispalyed, incidents 10008413, 10008527, 10008931, and 10009097 recorded on 5/6 are all of the same crash.
Reporter | ||
Comment 1•24 years ago
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Nominating for nsbeta2 since this is basic functionality impairment.
Keywords: nsbeta2
Reporter | ||
Comment 2•24 years ago
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It turns out that we have this problem or the crashing problem only when the current Netscape Home Page is atatched. So this might be something to do with a particular layout problem with the Netscape Page. I'll attach the Netscape Home page to this bug. If I send this page attaching it locally to a message with 4.73, then I consitently crash with 5/8/2000 Win32 build when trying to view it. If I attach a page like Yahoo in front of it, then I get to display only part of the Netscape Page but nothing of the Yahoo page. I'll file a crashing bug as a separate bug though that and the display problem seems to be related.
Reporter | ||
Comment 3•24 years ago
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Reporter | ||
Comment 4•24 years ago
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CC'ing rickg.
Comment 6•24 years ago
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this is a dup of another bug..lemme try to dig itup.
Comment 8•24 years ago
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This should be fixed now.
Status: NEW → RESOLVED
Closed: 24 years ago
Resolution: --- → FIXED
Re-openning bug. This problem still occurs in today commercial seamonkey win32 builds 2000-052408 and MacOS 2000-052408-m16. Following the original problem scenario, the Netscape home pages is the only visible page even though you attached the yahoo home page. It does not matter what order I attach these web page. On Linux commercial seamonkey build 2000-052408-m16, it fails to load the page in the messenger pane. The application freezes and the terminal window always says "STYLE CHANGE REFLOW. Blowing away all box caches".
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Comment 10•24 years ago
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I tried this today on win32 with a tip of the trunk build (release and debug) - both web pages were displayed. Someone probably fixed this in the last month. Please reopen if it's still broken for you.
Status: REOPENED → RESOLVED
Closed: 24 years ago → 24 years ago
Resolution: --- → WORKSFORME
Comment 11•24 years ago
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Re-openning bug. This problem still occurs in today commercial seamonkey builds: Linux (2000-07-26-08 M17) Win32 (2000-07-26-09 M17) Same result as described by Peter earlier. "Following the original problem scenario, the Netscape home pages is the only visible page even though you attached the yahoo home page. It does not matter what order I attach these web page." Mac build not ready yet.
Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
Comment 12•24 years ago
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I wouldn't hold the beta for this re-opened bug. Moving to beta3.
Keywords: correctness,
nsbeta3
Whiteboard: [nsbeta2+]
Comment 13•24 years ago
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Putting on [nsbeta2-] radar. Not critical to beta2.
Whiteboard: [nsbeta2-]
Comment 15•24 years ago
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b3 need info. Does this happen with any other pages/attachments? Perhaps try a few other combinations. Perhaps something with layout of Yahoo's page?
Whiteboard: [nsbeta2-] → [b3 need info][nsbeta2-]
Comment 16•24 years ago
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fyi This problem appears to occur only with the combination of attaching the netscape home page with another web page. I can attach other combination of web pages besides the netscape home page and have it load successfully on all platforms. For example, from win32 communicator 4.74 I sent the following combination of message with these attachments ... a) Netscape & Intel home page-> fails to render Intel page b) Intel & Netscape home page-> fails to render Intel page c) Intel & Mozilla home page -> successfully loads both home pages d) Mozilla & Intel home page -> successfully loads both home pages e) 2 gif file attachment -> successfully loads both home pages f) 1 png and 1 gif file attachment -> successfully loads both home pages g) Adobe & Microsoft home page -> successfully loads both home pages h) Yahoo & Microsoft home page -> successfully loads both home pages My tests were performed using the following build: win32 commercial seamonkey build 2000-080909-m18 linux commercial seamonkey build 2000-080808-m18 macos commercial seamonkey build 2000-080908-m18 In short, it looks like there something that seamonkey doesn't like in the netscape home page. If I let the application alone while trying to display the netscape & 2nd web page, it will finally display the error, "Alert! The operation timed out when attempting to contact home.netscape.com" * Clearing white board status of [Need beta3 info] [beta3-] for re-evaluation.
Whiteboard: [b3 need info][nsbeta2-]
Comment 17•24 years ago
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thanks for the detective work, Peter. Modifying summary.
Summary: Cannot view more than 1 HTML attachments to a message → Problems viewing HTML attachments if one of them is Netscape home page
Comment 18•24 years ago
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selmer will try to find a new owner for this per mail triage. + per mail triage. peter: what happens if you take the source of the email for the attachments and copy and paste to a .html page and view in the browser?
Whiteboard: [nsbeta3+]
Target Milestone: M17 → M18
Reporter | ||
Comment 19•24 years ago
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I have a bit of time to look at this now that PR2-J shipped. As I reported on 5/9, this problem happens only if one of the pages attached is the current Netscape Home page. Here's what seems to be happening. 1. Current Netscape Home page has JS scripts which sniff user-agent and load a slightly different page when you are Mozilla/NS6 (as opposed to Comm 4.7x). 2. You can either attach a live NS home page or one that is downloaded to your hard disk, the result will be the same. 3. In other words, the page we are sending and attching as NS home page and viewing with Comm 4.7x is not the same as the one which will viewed by Mozilla mail. Somehow a different page needs to be loaded for Mozilla/NS 6 honoring the JS functions on the page. And we seem to do that but then nothing else gets downloaded after that from an IMAP server. 4. I turned off both Browser and Mail JS functions but this did not change the result. Still the same problem. 5. Then, I deleted 3 JS subsections which sniff the user-agent and switch the content from the NS home page saved locally. Attched it along with a live Yahoo URL and send it using Comm 4.7x. After this both the NS Home page (Looking like the Comm 4.7x home page) and a Yahoo page loaded correctly on Mozilla/NS6. 6. What I find curious is that with Mozilla/NS6, we don't even download the 2nd attachment (i.e. Yahoo page in this case) from an IMAP server when the JS scripts of this type are present. I copied an imap msg of this type using Mozilla into a local mail foler and the 2nd attachment was not copied at all. So, there seems to be some weakness on our part in dealing with the IMAP server when this type of content is to be downloaded. While this may be limited to NS home page now, there is no guarantee that that will be the case. What is strange is that this problem occurs even when the JS functions are turned off. Also that the Mozilla/NS6 targeted page is showing instead. How is that possible when we turn off the JS function via the prefs?
Comment 20•24 years ago
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Putting on [nsbeta2-] since already [nsbeta3+]
Whiteboard: [nsbeta3+] → [nsbeta3+][nsbeta2-]
Comment 22•24 years ago
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second pass: - per mail triage unfortunately.
Whiteboard: [nsbeta3+][nsbeta2-] → [nsbeta3-][cut 8/31][nsbeta2-]
Comment 24•24 years ago
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Can we really have a relnote that says "Don't try attaching the Netscape home page to your messages"? The blurb: It seems unclear to me whether this bug requires either of a "developer" or "user" release note for Netscape 6 RTM. If anyone feels it does, can they please draft one and then nominate with the relnote-user or relnote-devel strings in the Status Whiteboard. Thanks :-) Gerv
Updated•23 years ago
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Target Milestone: M18 → ---
Comment 26•22 years ago
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could not open audio attachment within mozilla(crushed) but when saved on hard drive it played fine
QA Contact: trix → stephend
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Assignee: mscott → nobody
Status: REOPENED → NEW
QA Contact: stephend → backend
Assignee | ||
Updated•16 years ago
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Product: Core → MailNews Core
Comment 27•14 years ago
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I don't see a problem from my horrible attempt to reproduce. but then, it's almost 10 years later, and pages and whatnot have changed. If someone sees this problem, please clarify with updated testcase and summary.
Status: NEW → RESOLVED
Closed: 24 years ago → 14 years ago
Keywords: relnote
Priority: P2 → --
Resolution: --- → WORKSFORME
Whiteboard: [nsbeta3-][cut 8/31][nsbeta2-]
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Description
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