383980 - Will not automatically download POP3 e-mail upon START, seems hung on some task.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[N N Gibbons]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: version 1.5.0.12 (20070509)

Will not automatically download POP3 e-mail upon START, seems hung on some task.
POP3 is not downloaded until initiated manually, even though TB is fully set to download all e-mail automatically on startup. Worked fine until last UPDATE was installed (NO settings were changed by me).  TB seems to be hung on some unknown task when it first starts and will not break out unless/until some manual function is activated.

Reproducible: Always

Steps to Reproduce:
1.Have Windows XP Media Center Edition running and main Windows screen showing.
2.Make sure no active tasks are shown in Task Manager. (Close T.M. window)
3.Start Mozilla Thunderbird version 1.5.0.12 (20070509) by clicking any TB Icons on Window, Start Menu, or Quick Launch.
<! PROBLEM OCCURS AS SOON AS T.B. OPENS, remains until "Get Mail" button clicked. !> 
Actual Results:  
(It's all described above.)

Expected Results:  
T.B., until latest UPDATE accepted, automatically downloaded all email messages from one or more POP3 accounts rapidly and with no hesitation or difficulties. (Green "Progress Meter" at bottom right did not continuously and endlessly recycle for an infinite period of time.

No new POP3 have been added or changed. Security has not been changed. No TB (or Foxfire) settings have been changed. Error began immediately after last update (and system reboot). No other programs added, updated or changed between good operation and TB error emergence. No error message(s) appear.

Comment 1

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #0)
> Will not automatically download POP3 e-mail upon START
> POP3 is not downloaded until initiated manually
> Worked fine until last UPDATE was installed (NO settings were changed by me).

I saw a bug report about similar phenomenon when multiple acccounts on same server. How many mail accounts do you have? Are they accounts on same server?
Get POP3 protocol log, and attach to this bug(text/plain, if size is accepted)
  http://kb.mozillazine.org/Session_logging_for_mail/news
  http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop

> Error began immediately after last update (and *system reboot*).

Anti-virus software/Firewall software can have relation in many many cases.
Check items described in next pages again.
  http://kb.mozillazine.org/Firewalls#Firewall_pitfalls
  http://kb.mozillazine.org/Antivirus_software

Comment 2

[Magnus Melin [:mkmelin]]

... and if av/firewall is not the problem, also try tb2.0.

Comment 3

[Wayne Mery (:wsmwk)]

=> incomplete, no response from Gibbons.
If you still see the problem please comment.