Firefox hangs/freezes when I click on a link

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
11 years ago
10 years ago

People

(Reporter: Francis Moss, Unassigned)

Tracking

({hang})

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 10/15)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Happened in eBay but can happen at any URL. FF just freezes with hourglass after i click on a link. Goes nowhere. I can close FF using the Close Window icon, but have to shut down process (Ctrl-Alt-Del) before I can restart. Other apps not affected.

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1.
2.
3.
See http://kb.mozillazine.org/Firefox_hangs
Please report back if the above article helps you troubleshoot the hanging.
Version: unspecified → 2.0 Branch

Comment 3

10 years ago
Francis, when this is hung is it using a lot of  cpu?
Severity: normal → critical
Keywords: hang
Whiteboard: closeme 10/15
(Reporter)

Comment 4

10 years ago
Hi:
It's still happening. I have to restart FF about five time a day. I'm using Firefox/2.0.0.7. 
It seems to occur when using the scroll wheel as well. Now FF generates a boilerplate error message and when I click on it, FF closes down. 
I failed to note the text of the error message, but it is the standard Windows crash message.
Does it also happen with a new profile without any extensions installed, and a Firefox reinstallation in a new empty folder?
http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile

Comment 6

10 years ago
No response from reporter and unclear steps to reproduce.

-> INCOMPLETE
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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