384827 - Firefox hangs/freezes when I click on a link

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Francis Moss]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Happened in eBay but can happen at any URL. FF just freezes with hourglass after i click on a link. Goes nowhere. I can close FF using the Close Window icon, but have to shut down process (Ctrl-Alt-Del) before I can restart. Other apps not affected.

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1.
2.
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Comment 1

[Ria Klaassen (not reading all bugmail)]

See http://kb.mozillazine.org/Firefox_hangs

Comment 2

[Steve England [:stevee]]

Please report back if the above article helps you troubleshoot the hanging.

Comment 3

[Wayne Mery (:wsmwk)]

Francis, when this is hung is it using a lot of  cpu?

Comment 4

[Francis Moss]

Hi:
It's still happening. I have to restart FF about five time a day. I'm using Firefox/2.0.0.7. 
It seems to occur when using the scroll wheel as well. Now FF generates a boilerplate error message and when I click on it, FF closes down. 
I failed to note the text of the error message, but it is the standard Windows crash message.

Comment 5

[Ria Klaassen (not reading all bugmail)]

Does it also happen with a new profile without any extensions installed, and a Firefox reinstallation in a new empty folder?
http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile

Comment 6

[Mats Palmgren (inactive)]

No response from reporter and unclear steps to reproduce.

-> INCOMPLETE