385018 - Installed McAfee Beta and thunderbird hung up and no top tool bar

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Quentin Johnson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Thunderbird 2.0.0.4

@product = Consumer Beta @version = Beta 1 @component= McAfee Total Protection @op_sys = Windows XP @platformlanguage = EN @productlanguage = EN @foundbuild =  @short_desc = Mozilla Thunderbird hangup after installation @BugType = Product @status_whiteboard = ConsumerBetaFeedback Description: After the initial installation of security suite, there were 2 messages waiting on the server for Thunderbird. Sidebar spam folders were established but Thunderbird stopped running in the middle of message retrieval and the computer had to be turned off and restarted to finish retrieval.  Also, the top toolbar disappeared and had to be manually restored from the view menu for Thunderbird message screen. Frequency: Happened Once

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.


Expected Results:  
Thunderbird should not have stopped message retrieval and tool bar should not have disappeared

Comment 1

[Magnus Melin [:mkmelin]]

Sounds more like a bug in mcafee (which should not interfere with tb).

Comment 2

[Quentin Johnson]

Bug has been reported to McAfee and they are working on it - Quentin Johnson

Comment 3

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Quentin, do you have more info regarding comment #2?

Comment 4

[Joshua Cranmer [:jcranmer]]

RESO INCO per lack of response to the last question. If you feel this change was made in error, please respond to this bug with your reasons why.