385192 - Certain pop-ups(i.e.-Away.com) that leave me hanging are becoming a common occurance & are getting very annoying

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Veronica Schuster]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Everytime I get on the internet, certain pop-ups, like Away.com(which pops-up everytime I get on the internet now), lock me up on the internet to where nothing on the internet responds & I have to close & restore the session. I have your pop-up blocker installed, but this doesn't seem to work. At, least Mcrosoft Internet Explorer has better pop-up blockers than you do, although they have their problems too. Isn't there any way to block more pop-ups while using you for the internet? What needs to be done?

Reproducible: Always

Steps to Reproduce:
1.Getting on the internet through you
2.Not long into session, Away.com pops-up

3.Nothing responds, & error message appears telling you that program is not responding & will close session
Actual Results:  
Program closed. And, I restored session, noly for it to happen again.

Expected Results:  
Blocked the pop-up or at least close pop-up without locking up internet.

Comment 1

[aravindm]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.5pre) Gecko/20070706 BonEcho/2.0.0.5pre

Unable to reproduce the bug. Visited the site www.away.com. works fine for me.

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.