Belletire.com website crashes firefox (quicktime)

RESOLVED INCOMPLETE

Status

()

Core
Plug-ins
RESOLVED INCOMPLETE
11 years ago
9 years ago

People

(Reporter: neuwint@yahoo.com, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

I had multiple tabs open and when I went to belletire.com it crashed firefox...said something about quicktime plug-in failed.

Reproducible: Always

Steps to Reproduce:
1.open multiple tabbed websites
2.goto belletire.com
3.
Actual Results:  
firefox crashes, doesn't respond

Expected Results:  
belletire.com tire selector menu should allow me to check tire sizes

vista
intel duo core 2.10
2gb memory
64mb graphics nvidia

Comment 1

11 years ago
Doesn't crash for me, because Firefox used Flash for application/x-shockwave-flash (ad), and couldn't find anything to use for audio/wav (!).

Sounds like a quicktime crash - reporter, can you get a talkback report?

Please refer to: http://kb.mozillazine.org/Talkback
(Reporter)

Comment 2

11 years ago
talkback agent was running when firefox crashed, but
talkback didn't pick-up any errors...

I checked on the error console and found a few errors,
if it'll help.

"uncaught exception: Permission denied to call method XMLHttpRequest.open


I've re-installed quicktime with no avail in any changes...

Comment 3

11 years ago
there is a known crash bug in a version of quicktime

If you use quicktime alternative 1.81 (QuickTime Codecs version 7.1.6.200) try to downgrade to 1.80, 1.81 crashes Firefox on many media contents

Comment 4

10 years ago
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 with latest Quicktime: WFM

Maybe the reporter could update to the latest versions of Quicktime and Firefox?



Comment 5

10 years ago
Reporter: did you upgrade to the latest releases of Firefox and Quicktime?
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Resolution: --- → INCOMPLETE
Summary: Belletire.com website crashes firefox → Belletire.com website crashes firefox (quicktime)
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