User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:18.104.22.168) Gecko/20070515 Firefox/22.214.171.124 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:126.96.36.199) Gecko/20070515 Firefox/188.8.131.52 Recent problem. Have been using Firefox for quite a while. Notice two issues. This problem does not happen if I use IE7. (1)After logging on to my bank's https website (which worked fine) I clicked on the Bill Pay tab. The message I get is that it is unavailable and I should try later. As I said when I do the same thing in IE7 I do get to the Bill Pay page. (2)When I try to open MyYahoo page I get a message that that page in cache is an old one and I should login. After I login again I am taken to MyYahoo page. Again I do not get the cache message if I use IE7, I go right to MyYahoo page. This just happened in the last day or so. I cleared my cache but the same things happen. Before this problem everything has been working just fine. These are the only two problems I have experienced. Thanks, Jerry Reproducible: Always Steps to Reproduce: Bank site: 1.Log on to bank site. 2.After getting to the site, click on Bill Pay tab. Yahoo site: 1. Click on Yahoo Shortcut. 2. Sometime takes me to MyYahoo page, sometimes ask me to login. Actual Results: Bank site: After 2 above I get the unavailable message. IE7 takes me directly to the Bill Pay page. Yahoo site: after 1 above I get the message about the page in cache is old and I have to login again. Expected Results: Bank site: I should go right to the Bill Pay page. Yahoo site: I should either go right to MyYahoo page or a login page after 2-weeks of use (reguired by Yahoo). But I never saw that cache message before and with it I must always login. This is probably a minor problem (see below), but for me it is an annoyance and loss of functionality. If removing Firefox and reinstalling is the answer I will do that. If no solution is evident I will use another browser. Thanks, Jerry
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME http://www.mozilla.com http://support.mozilla.com/kb/Managing+profiles http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 5-15-2010]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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