386863 - My firefox window has a 1" deep gray bar below the status bar now. No changes of note.

Status: RESOLVED DUPLICATE of bug 335755

(Firefox :: General, defect)

Description

[Carol Rice]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Gray bar  below status bar.  No changes of note.  I uninstalled and reinstalled, restarted.  Also, the "reading" indicators do not stop (the spinner or the blue progress bar in status bar.

Reproducible: Always

Steps to Reproduce:
1.launch
2.
3.
Actual Results:  
gray bar.  I'd be happy to send a picture if yo9ur bugzilla allowed me to attach files

Expected Results:  
regular window

only things different is I uninstalled symantec Internet security.  Doubt that has an impact

Comment 1

[Carol Rice]

Attachment: Shows window error with gray bar below status bar

Comment 2

[Carsten Book [:Tomcat]]

Carol, please see http://kb.mozillazine.org/Gray_bar_below_status_bar

This is often caused by extensions. You can test this also if you start Firefox in Safe Mode http://kb.mozillazine.org/Safe_Mode

Can you give us feedback if this KB articles helps you to fix this problem ? 

Comment 4

[Carol Rice]

Thanks.  You are of course correct.  I did search KB before posting but did not get that article.  Sorry for the fuss.

Comment 5

[Jesse Ruderman]

What did you search the KB for?  Maybe the article can be tweaked to show up for the terms you searched for.