386987 - No Google Search option

Status: RESOLVED WORKSFORME

(Firefox :: Search, defect)

Description

[N]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

1. Recently upgraded from 2003 to 2004 as part of an office-wide upgrade (about 100 PCs).  After the upgrade, no Google Search appears in the search toolbar.  Only Mozilla Add-Ons appears. Found one similar bug, but no user-friendly fix is suggested in Bugzilla or Help or anywhere.

2. When I go to Manage Search Engines > Get More Search Engines, I see no option to add Google (https://addons.mozilla.org/en-US/firefox/browse/type:4).  The standard Google internet search is a default search engine in Mozilla, so why wouldn't it appear here, allowing users to easily add/re-add it?   If I go to mycroft.mozdev.org to add it, it takes an unintuitive series of clicks to find a basic internet search using Google.  Please list the default internet search at the top, if not on the initial page of search engines!!

Reproducible: Always

Steps to Reproduce:
1. Start Firefox 2.0.0.4
2. Go to search field
3. Scratch head at missing Google
4. Click Manage Search Engines
5. Click Get More Search Engines
6. Scratch head at missing Google
7. Click on mycroft.mozdev.org
8. Click Google
9. Scratch head at massive listing of options.  It is unintuitive to have to surf such a large list.




Expected Results:  
I expected Google search to appear in the internet search/search engines by default after upgrading to 2.0.0.4.  I expected to re-add the Google search engine easily.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

You can restore the default Google search by clicking the "Restore default engines" button in the search engine manager. If you're interested in helping us debug how you got into this state to begin with, could you attach the search.sqlite file from your profile (http://kb.mozillazine.org/Profile_folder_-_Firefox)?

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+1]]

WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b5pre) Gecko/20090517 Shiretoko/3.5b5pre (.NET CLR 3.5.30729) ID:20090517065612

Reporter, if you still see this issue and the above mentioned steps don't help, feel free to reopen this bug.