387674 - Yahoo! mail attachments not visible in mail when sent using Firefox (but ok from IE and Safari)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[benhartshorn]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

I have problems sending file attachments. I use Yahoo! mail, and have colleagues saying they no longer see the file attachments I send.

I go through the same procedure to attach files and they appear to be attached in the Inbox pane, but when I open the email, they attachments are not visible to download/ open.

Reproducible: Sometimes

Steps to Reproduce:
1.Open Yahoo! mail, compose message, attach file, send
2.Receive mail, view in Inbox - see attachment
3 [review].Open mail - see no attachment
Actual Results:  
No attachment visible in the message pane.


Expected Results:  
Should have seen an attachment in the message pane, and be able to download/ open it.

I tried this with IE and Safari and they worked fine. I have three emails, all same text, all same attachments, sent from three different browsers. The one that failed was Firefox.

Comment 1

[Tyler Downer [He/Him]]

This is a mass search for bugs that are in the Firefox General component, are UNCO, and have not been changed for 1000 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the bug, please update this bug. If the issue is gone, please set the resolution to RESOLVED > WORKSFORME.

Comment 2

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.