388130 - Locate Browser dialogue box unexpectedly opens on clicking a hyperlink in Office 2003

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Canberran]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

When I click a Web link in an e-mail message in Outlook 2003, the Web site opens in a browser window and a Locate Link Browser dialog box appears.  Microsoft's answer is "This problem occurs on a Microsoft Windows 2000-based computer that has a third-party browser that does not support Dynamic Data Exchange (DDE), such as Netscape Navigator and Mozilla."



Reproducible: Always

Steps to Reproduce:
1.click on hyperlink in email (MS 2003)
2.a Locate Link Browser dialog box appears
3.
Actual Results:  
A "Locate Link Browser" dialog box appears

Expected Results:  
The box shouldn't appear

Comment 1

[John Gladstone]

When I open a link in Outlook, a "Locate Link Browser" box showing My Documents folder looking for an executable file. It then opens the link, and then once done the window stays opens until hitting the cancel tab. I un-installed and reinstalled the program with no change. Also with Firefox removed, when i went back to IE it too now produces the same problem. This never occurred before I tried Firefox.  

Comment 2

[James Mostowski]

This started happening with 2.0.0.5 and continues with 2.0.0.7

Comment 4

[Pat Warner]

This only started happening to me after I upgraded to 2.0.0.9. It is consistently reproducible, i.e., every single time I click on any link in any e-mail. 

Comment 5

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.