Cannot login to support-stage.mozilla.org

VERIFIED FIXED

Status

support.mozilla.org
General
--
critical
VERIFIED FIXED
11 years ago
9 years ago

People

(Reporter: nkoth, Assigned: reed)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: sumo_only, URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: 

1. Logging in with correct password apparently authenticates user, and user is returned to top page, but user is not logged in. 

2. Logging in with wrong password results in "wrong password" error, which is correct behavior. 

Reproducible: Always

Steps to Reproduce:
1. go to http://support-stage.mozilla.org/

2. Try logging in with admin/moztiki (correct password). Note behavior.

3. Try logging in with admin/anything (wrong password). Note behavior.

4. Once this bug is fixed, please change the password.
Actual Results:  
As described.

Expected Results:  
The user should be logged in.

Visually inspected PHP session cookie in browser. Looks fine. Nevertheless, suspected PHP session problem. Require contents of php.ini to debug. Restarting httpd should also be attempted.

Please furnish php.ini so I can help to debug.

Updated

11 years ago
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows XP → All
Hardware: PC → All

Updated

11 years ago
Summary: Cannot login → Cannot login to support-stage.mozilla.org
(Assignee)

Updated

11 years ago
Assignee: nobody → reed
(Assignee)

Comment 1

11 years ago
Fixed.
Status: NEW → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → FIXED

Comment 2

11 years ago
Is there a new username/password combo? The publicized combo of mozilla:support is not working.
(Reporter)

Comment 3

11 years ago
Same problem occur again.
Severity: major → critical
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 4

11 years ago
This has nothing to do with me. You should talk to morgamic about this and/or open a new bug. Please do not reopen bugs for new issues.
Status: REOPENED → RESOLVED
Last Resolved: 11 years ago11 years ago
Resolution: --- → FIXED
Status: RESOLVED → VERIFIED

Updated

9 years ago
Whiteboard: sumo_only
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