roughly half the time I attempt to sign in to hotmail, I get a bad password notice.

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
12 years ago
9 years ago

People

(Reporter: hwallner, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 5-15-2010], URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5

Once I get the bad password notice, I re-enter the password immediately and exactly the same and it goes through to my account.  I don't have the problem with IE, though I don't use IE often, just to test the problem.  It has happened to me on other computers also using windows xp.  I even get it when I type it in Word and copy/paste into the password box, so I know it's not an idiot operator/fat finger error.  It ceased for about a month when I switched over to windows live hotmail, but recently has started again with that program.

Reproducible: Sometimes

Steps to Reproduce:
1.go to hotmail
2.enter login info and password
3.
Actual Results:  
"The e-mail address or password is incorrect. Please try again."  
...
Bang my head on my desk.

Expected Results:  
enter my email account.
...
Smile as my computer doesn't aggravate me.
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 5-15-2010]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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