389973 - Auto opening

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Michael]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5

I have just updated Firefox but I am still getting web pages opening on their own such as "http://ennkhalil.free.fr/bccard.html" If Firefox is not running it will auto open and display pages, if I leave my laptop on overnight downloading the next morning I have firefox opened and full of tabs.
I have spent a long time searching for an answer without success PLEASE HELP.
I have Avast & Ad aware both up to date and running but neither can find a reason for this.

Reproducible: Always

Steps to Reproduce:
1.Just leave the laptop connected to the internet
2.
3.
Actual Results:  
.Just leave the laptop connected to the internet

Expected Results:  
unwanted pages

OK I dont know if its related but now I often get a message Server relocated or something like this 
Hope you can help
Thanks
Michael

Comment 1

[Ria Klaassen (not reading all bugmail)]

I have never seen this. Sounds like there is a secret (malware/adware) process going on on your computer. Possibly AdAware doesn't know this adware and you need to use other programs. See http://www.spywareinfo.com/

Comment 2

[Michael]

Hi Ria,
I followed your link and from the advice ran spybot which found 5 suspect objects all relating to Firefox so I ended up uninstalling Firefox & going back to IE.
I had been having problems with connecting downloading & mulitasking all of which dissapeared after uninstalling Firefox. My laptop is now running fine.
This is a great shame as I was new to firefox having read about it on the net and really liked using it I much prefere it to IE :)
If you have any way I can run FF without compromising my laptop please let me know
Thanks
Michael

Comment 3

[Ria Klaassen (not reading all bugmail)]

Please copy the information about the found spyware from Spybot to this bug. Although I think this is from downloaded software. Firefox can protect you against spyware that was included in downloads (just as IE). You need to scan the downloads before running them.

Comment 4

[Marco Bonardo [:mak] (Away Apr 25 - May 5)]

locate your profile folder (http://www.mozilla.org/support/firefox/profile#locate) and delete it (make a backup of it before)
then completely delete the c:\program files\mozilla firefox folder (in case uninstall has leaved some file back)

then download firefox from a trusted source: http://www.getfirefox.com and try to install (don't use your previous installer it could have been downloaded from an untrusted third party source)

This way you will be sure that firefox does not contain anything bad, if you still see the problem then it's probably sopmewhere in the registry or in system files

Comment 5

[Tyler Downer [He/Him]]

@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com. This bug is with Firefox 2, which is no longer supported. You can retry with Firefox 3 or later. If the issue still exists, give the info requested above and reopen the bug.