I can't reopen Thunderbird after I close it.



11 years ago
11 years ago


(Reporter: haroldcj, Unassigned)


Windows XP

Firefox Tracking Flags

(Not tracked)




11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20070515 Firefox/
Build Identifier: 

Several problems, once I close Thunderbird I cannot reopen it without going to Windows Task Manager Processes and closing "thunderbird.exe".  Also I get a wide blank band with a lone red "^" on the left hand side.  I also can't open my mail in a separate window by double clicking or left clicking and selecting "open in a new window"  This is a new problem.  Thunderbird and always been ok in the past.  My only change was reinstall of McAfee suite which I was running before.

Reproducible: Always

Steps to Reproduce:
1.Open Thunderbird
2.Close Thunderbird
3.double Thunderbird icon
Actual Results:  
The sandglass appears for a second the nothing.

Expected Results:  
Thunder should reopen

Comment 1

11 years ago
Until someone comes along with better help than mine...

- work your way through this process http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

- If that doesn't help fix and no one else comments here, then you might quicker results in a support forum - http://www.mozilla.org/support/thunderbird/forums

Please report back with your results - don't leave the bug hanging open :)
Your response will help resolve the bug.
Version: unspecified → 2.0
> Also I get a wide blank band with a lone red "^" on the left hand side. 

Extension problem, no doubt. Try disabling all add-ons.

Comment 3

11 years ago
=> incomplete, no response
please comment though if you got a solution which may help someone else
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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