391222 - I can't reopen Thunderbird after I close it.

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Harold Jennett]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
Build Identifier: 2.0.0.6 

Several problems, once I close Thunderbird I cannot reopen it without going to Windows Task Manager Processes and closing "thunderbird.exe".  Also I get a wide blank band with a lone red "^" on the left hand side.  I also can't open my mail in a separate window by double clicking or left clicking and selecting "open in a new window"  This is a new problem.  Thunderbird and always been ok in the past.  My only change was reinstall of McAfee suite which I was running before.

Reproducible: Always

Steps to Reproduce:
1.Open Thunderbird
2.Close Thunderbird
3.double Thunderbird icon
Actual Results:  
The sandglass appears for a second the nothing.

Expected Results:  
Thunder should reopen

Comment 1

[Wayne Mery (:wsmwk)]

Until someone comes along with better help than mine...

- work your way through this process http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

- If that doesn't help fix and no one else comments here, then you might quicker results in a support forum - http://www.mozilla.org/support/thunderbird/forums

Please report back with your results - don't leave the bug hanging open :)
Your response will help resolve the bug.

Comment 2

[Magnus Melin [:mkmelin]]

> Also I get a wide blank band with a lone red "^" on the left hand side. 

Extension problem, no doubt. Try disabling all add-ons.

Comment 3

[Wayne Mery (:wsmwk)]

=> incomplete, no response
please comment though if you got a solution which may help someone else