Crash when trying to sign in

VERIFIED INVALID

Status

--
critical
VERIFIED INVALID
11 years ago
8 years ago

People

(Reporter: rick.wessman, Unassigned)

Tracking

({crash})

1.8 Branch
x86
Linux
crash

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

When I try to login into www.comics.com, the browser crashes.

Reproducible: Always

Steps to Reproduce:
1. Go to www.comics.com
2. Click on Sign-in (you'll need an account)
3. Enter mail address and password on login form.
Actual Results:  
which: no wxdfast in (/home/rwessman/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/bin:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/lib/qt3/bin:/home/rwessman/bin:/home/rwessman/rrw:/bin:/opt/bin:/bin:/usr/bin:/usr/local/bin:/etc:/usr/sbin:.)
which: no gwget in (/home/rwessman/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/bin:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/lib/qt3/bin:/home/rwessman/bin:/home/rwessman/rrw:/bin:/opt/bin:/bin:/usr/bin:/usr/local/bin:/etc:/usr/sbin:.)
which: no d4x in (/home/rwessman/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/bin:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/lib/qt3/bin:/home/rwessman/bin:/home/rwessman/rrw:/bin:/opt/bin:/bin:/usr/bin:/usr/local/bin:/etc:/usr/sbin:.)
which: no nt in (/home/rwessman/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/bin:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/lib/qt3/bin:/home/rwessman/bin:/home/rwessman/rrw:/bin:/opt/bin:/bin:/usr/bin:/usr/local/bin:/etc:/usr/sbin:.)
which: no aria in (/home/rwessman/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/bin:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/usr/lib/qt3/bin:/home/rwessman/bin:/home/rwessman/rrw:/bin:/opt/bin:/bin:/usr/bin:/usr/local/bin:/etc:/usr/sbin:.)
MozPlugger: Warning: Unable to find the mozpluggerrc file.
INTERNAL ERROR on Browser End: Exec of "java_vm" failed: 2
<
System error?:: No such file or directory

** (Gecko:21011): WARNING **: Serious fd usage error 18

** (Gecko:21011): WARNING **: Serious fd usage error 16
INTERNAL ERROR on Browser End: Could not read ack from child process
System error?:: No such file or directory


Expected Results:  
It should have shown my private comics page.
(Reporter)

Comment 1

11 years ago
I am running a 32-bit version of Firefox on a 64-bit box, FWIW.

Comment 2

11 years ago
Does it work if you disable Java?  (Edit->Preferences under the Content tab -
then restart Firefox after changing the pref)
(Reporter)

Comment 3

11 years ago
Mats: Thanks for your question response.

Yes, it does work when I disabled Java. I do have a JVM installed on the machine so I'm puzzled as to why Firefox can't find it.

Comment 4

11 years ago
Sounds like it's the Java plugin that is crashing.
Please re-enable Java again, restart Firefox, and then enter about:plugins
in the URL bar and copy-paste the info on that page here.  Thanks.
(Reporter)

Comment 5

11 years ago
Here you go. Thanks, again. Rick.

Installed plug-ins
Find more information about browser plug-ins at mozilla.org.
Help for installing plug-ins is available from plugindoc.mozdev.org.
OpenOffice.org Plug-in

    File name: libnpsoplugin.so
    OpenOffice.org Plug-in handles all its documents

MIME Type 	Description 	Suffixes 	Enabled
application/vnd.stardivision.calc 	StarCalc 3.0 - 5.0 	sdc 	Yes
application/vnd.stardivision.chart 	StarChart 3.0 - 5.0 	sds 	Yes
application/vnd.stardivision.draw 	StarDraw 3.0 - 5.0 	sda 	Yes
application/vnd.stardivision.impress 	StarImpress 3.0 - 5.0 	sdd 	Yes
application/vnd.stardivision.impress-packed 	StarImpress-packed 3.0 - 5.0 	sdp 	Yes
application/vnd.stardivision.math 	StarMath 3.0 - 5.0 	smf 	Yes
application/vnd.stardivision.writer 	StarWriter Template 3.0 - 5.0 	vor 	Yes
application/vnd.stardivision.writer-global 	StarWriter Global 3.0 - 5.0 	sgl 	Yes
application/vnd.staroffice.writer 	StarWriter 3.0 - 5.0 	sdw 	Yes
application/vnd.sun.xml.calc 	StarOffice 6.0/7 Spreadsheet 	sxc 	Yes
application/vnd.sun.xml.calc.template 	StarOffice 6.0/7 Spreadsheet Template 	stc 	Yes
application/vnd.sun.xml.draw 	StarOffice 6.0/7 Drawing 	sxd 	Yes
application/vnd.sun.xml.draw.template 	StarOffice 6.0/7 Drawing Template 	std 	Yes
application/vnd.sun.xml.impress 	StarOffice 6.0/7 Presentation 	sxi 	Yes
application/vnd.sun.xml.impress.template 	StarOffice 6.0/7 Presentation Template 	sti 	Yes
application/vnd.sun.xml.math 	StarOffice 6.0/7 Formula 	sxm 	Yes
application/vnd.sun.xml.writer 	StarOffice 6.0/7 Text Document 	sxw 	Yes
application/vnd.sun.xml.writer.global 	StarOffice 6.0/7 Master Document 	sxg 	Yes
application/vnd.sun.xml.writer.template 	StarOffice 6.0/7 Text Document Template 	stw 	Yes
application/vnd.oasis.opendocument.text 	OpenDocument Text 	odt 	Yes
application/vnd.oasis.opendocument.text-template 	OpenDocument Text Template 	ott 	Yes
application/vnd.oasis.opendocument.text-master 	OpenDocument Master Document 	odm 	Yes
application/vnd.oasis.opendocument.text-web 	HTML Document Template 	oth 	Yes
application/vnd.oasis.opendocument.spreadsheet 	OpenDocument Spreadsheet 	ods 	Yes
application/vnd.oasis.opendocument.spreadsheet-template 	OpenDocument Spreadsheet Template 	ots 	Yes
application/vnd.oasis.opendocument.graphics 	OpenDocument Drawing 	odg 	Yes
application/vnd.oasis.opendocument.graphics-template 	OpenDocument Drawing Template 	otg 	Yes
application/vnd.oasis.opendocument.presentation 	OpenDocument Presentation 	odp 	Yes
application/vnd.oasis.opendocument.presentation-template 	OpenDocument Presentation Template 	otp 	Yes
application/vnd.oasis.opendocument.formula 	OpenDocument Formula 	odf 	Yes
Shockwave Flash

    File name: libflashplayer.so
    Shockwave Flash 9.0 d78

MIME Type 	Description 	Suffixes 	Enabled
application/x-shockwave-flash 	Shockwave Flash 	swf 	Yes
application/futuresplash 	FutureSplash Player 	spl 	Yes
Default Plugin

    File name: libnullplugin.so
    The default plugin handles plugin data for mimetypes and extensions that are not specified and facilitates downloading of new plugins.

MIME Type 	Description 	Suffixes 	Enabled
* 	All types 	.* 	No
Helix DNA Plugin: RealPlayer G2 Plug-In Compatible

    File name: nphelix.so
    Helix DNA Plugin: RealPlayer G2 Plug-In Compatible version 0.4.0.572 built with gcc 3.2.0 on Sep 15 2005

MIME Type 	Description 	Suffixes 	Enabled
audio/x-pn-realaudio-plugin 	RealPlayer Plugin Metafile 	rpm 	Yes
QuickTime Plug-in 6.0

    File name: mplayerplug-in-qt.so
    mplayerplug-in 3.05

    Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
    JavaScript Enabled and Using GTK2 Widgets

MIME Type 	Description 	Suffixes 	Enabled
video/quicktime 	Quicktime 	mov 	Yes
video/x-quicktime 	Quicktime 	mov 	Yes
image/x-quicktime 	Quicktime 	mov 	Yes
video/quicktime 	Quicktime 	mp4 	Yes
video/quicktime 	Quicktime - Session Description Protocol 	sdp 	Yes
application/x-quicktimeplayer 	Quicktime 	mov 	Yes
application/smil 	SMIL 	smil 	Yes
RealPlayer 9

    File name: mplayerplug-in-rm.so
    mplayerplug-in 3.05

    Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
    JavaScript Enabled and Using GTK2 Widgets

MIME Type 	Description 	Suffixes 	Enabled
audio/x-pn-realaudio 	RealAudio 	ram,rm 	Yes
audio/x-realaudio 	RealAudio 	ra 	Yes
audio/x-pn-realaudio-plugin 	RealAudio 	rpm 	Yes
application/smil 	SMIL 	smil 	Yes
Windows Media Player Plugin

    File name: mplayerplug-in-wmp.so
    mplayerplug-in 3.05

    Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
    JavaScript Enabled and Using GTK2 Widgets

MIME Type 	Description 	Suffixes 	Enabled
application/asx 	Media Files 	* 	Yes
video/x-ms-asf-plugin 	Media Files 	* 	Yes
video/x-msvideo 	AVI 	avi,* 	Yes
video/msvideo 	AVI 	avi,* 	Yes
application/x-mplayer2 	Media Files 	* 	Yes
application/x-ms-wmv 	Microsoft WMV video 	wmv,* 	Yes
video/x-ms-asf 	Media Files 	asf,asx,* 	Yes
video/x-ms-wm 	Media Files 	wm,* 	Yes
video/x-ms-wmv 	Microsoft WMV video 	wmv,* 	Yes
video/x-ms-wmp 	Windows Media 	wmp,* 	Yes
video/x-ms-wvx 	Windows Media 	wvx,* 	Yes
audio/x-ms-wax 	Windows Media 	wax,* 	Yes
audio/x-ms-wma 	Windows Media 	wma,* 	Yes
application/x-drm-v2 	Windows Media 	asx,* 	Yes
audio/wav 	Microsoft wave file 	wav,* 	Yes
audio/x-wav 	Microsoft wave file 	wav,* 	Yes
mplayerplug-in 3.05

    File name: mplayerplug-in.so
    mplayerplug-in 3.05

    Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
    JavaScript Enabled and Using GTK2 Widgets

MIME Type 	Description 	Suffixes 	Enabled
video/mpeg 	MPEG 	mpg,mpeg 	Yes
audio/mpeg 	MPEG 	mpg,mpeg 	Yes
video/x-mpeg 	MPEG 	mpg,mpeg 	Yes
video/x-mpeg2 	MPEG2 	mpv2,mp2ve 	Yes
audio/mpeg 	MPEG 	mpg,mpeg 	Yes
audio/x-mpeg 	MPEG 	mpg,mpeg 	Yes
audio/mpeg2 	MPEG audio 	mp2 	Yes
audio/x-mpeg2 	MPEG audio 	mp2 	Yes
audio/mpeg3 	MPEG audio 	mp3 	Yes
audio/x-mpeg3 	MPEG audio 	mp3 	Yes
audio/mp3 	MPEG audio 	mp3 	Yes
video/mp4 	MPEG 4 Video 	mp4 	Yes
application/x-ogg 	Ogg Vorbis Media 	ogg 	Yes
audio/ogg 	Ogg Vorbis Audio 	ogg 	Yes
application/ogg 	Ogg Vorbis / Ogg Theora 	ogg 	Yes
video/fli 	FLI animation 	fli,flc 	Yes
video/x-fli 	FLI animation 	fli,flc 	Yes
video/vnd.vivo 	VivoActive 	viv,vivo 	Yes
application/x-nsv-vp3-mp3 	Nullsoft Streaming Video 	nsv 	Yes
DjVuLibre-3.5.14

    File name: nsdejavu.so
    This is the DjvuLibre-3.5.14 version of the DjVu plugin.
    More information can be found at LizardTech, Inc. and DjVuZone.

MIME Type 	Description 	Suffixes 	Enabled
image/x-djvu 	DjVu File 	djvu,djv 	Yes
image/x.djvu 	DjVu File 		Yes
image/djvu 	DjVu File 		Yes
image/x-dejavu 	DjVu File 		Yes
image/x-iw44 	DjVu File 		Yes
image/vnd.djvu 	DjVu File 		Yes
Tcl Plugin 3.0a2

    File name: libnptcl3.0.so
    TCL Plugin 3.0a2 (3.0.0.2). Executes tclets found in Web pages.See the Tcl Plugin home page for more details.

MIME Type 	Description 	Suffixes 	Enabled
application/x-tcl 	Tcl Web Applets 	.tcl 	Yes
Java(TM) Plug-in 1.4.2_08-b03

    File name: libjavaplugin_oji.so
    Java(TM) Plug-in 1.4.2_08

MIME Type 	Description 	Suffixes 	Enabled
application/x-java-vm 	Java 		Yes
application/x-java-applet 	Java 		Yes
application/x-java-applet;version=1.1 	Java 		Yes
application/x-java-applet;version=1.1.1 	Java 		Yes
application/x-java-applet;version=1.1.2 	Java 		Yes
application/x-java-applet;version=1.1.3 	Java 		Yes
application/x-java-applet;version=1.2 	Java 		Yes
application/x-java-applet;version=1.2.1 	Java 		Yes
application/x-java-applet;version=1.2.2 	Java 		Yes
application/x-java-applet;version=1.3 	Java 		Yes
application/x-java-applet;version=1.3.1 	Java 		Yes
application/x-java-applet;version=1.4 	Java 		Yes
application/x-java-applet;version=1.4.1 	Java 		Yes
application/x-java-applet;version=1.4.2 	Java 		Yes
application/x-java-applet;jpi-version=1.4.2_08 	Java 		Yes
application/x-java-bean 	Java 		Yes
application/x-java-bean;version=1.1 	Java 		Yes
application/x-java-bean;version=1.1.1 	Java 		Yes
application/x-java-bean;version=1.1.2 	Java 		Yes
application/x-java-bean;version=1.1.3 	Java 		Yes
application/x-java-bean;version=1.2 	Java 		Yes
application/x-java-bean;version=1.2.1 	Java 		Yes
application/x-java-bean;version=1.2.2 	Java 		Yes
application/x-java-bean;version=1.3 	Java 		Yes
application/x-java-bean;version=1.3.1 	Java 		Yes
application/x-java-bean;version=1.4 	Java 		Yes
application/x-java-bean;version=1.4.1 	Java 		Yes
application/x-java-bean;version=1.4.2 	Java 		Yes
application/x-java-bean;jpi-version=1.4.2_08 	Java 		Yes

Comment 6

11 years ago
I'm assuming Talkback doesn't fire when you crash? http://kb.mozillazine.org/Talkback

Also, it might be useful to upgrade your version of Java if that's possible.
Severity: normal → critical
Component: General → Plug-ins
Keywords: crash
Product: Firefox → Core
QA Contact: general → plugins
Version: unspecified → 1.8 Branch

Comment 7

11 years ago
>     File name: libjavaplugin_oji.so
>     Java(TM) Plug-in 1.4.2_08

This plugin seems a bit old to me, you could try installing a newer version
and see if that helps (make sure you select the 32-bit version):
https://pfs.mozilla.org/plugins/
(Reporter)

Comment 8

11 years ago
Talkback doesn't fire (probably an unhandled signal). I'll give the plugin a try and see what happens.

Updated

11 years ago
Component: Plug-ins → Java: OJI
QA Contact: plugins → java.oji
(Reporter)

Comment 9

11 years ago
The plugin turned out to the problem. I replaced it (it was from a previous box) with the one that came with the distro and it worked. Thanks very much for your help!

                                     Rick
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INVALID
Verified invalid.
Status: RESOLVED → VERIFIED

Updated

8 years ago
Component: Java: OJI → Java: OJI
Product: Core → Core Graveyard
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