Browser immediately crashes on opening this web page




12 years ago
11 years ago


(Reporter: mozilla, Unassigned)


({crash, stackwanted})

crash, stackwanted

Firefox Tracking Flags

(Not tracked)





12 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a7) Gecko/2007080209 GranParadiso/3.0a7
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a7) Gecko/2007080209 GranParadiso/3.0a7

On trying to open this web page the browser crashes without any talkback report or any other crash info. This occurs every time either if opened from a link into a new tab or if pasted into the location bar manually.
This is on a clean profile with no add ons installed.

Reproducible: Always

Steps to Reproduce:
1.Go to
2.Browser crashes
Actual Results:  
Browser crashes

Expected Results:  
Opened web page normally

This web page works fine on the same computer using firefox
Which Java Version Do you use (enter "about:plugins" as URl) and are you sure that the plugin is correctly symlinked ?

Do you also crash if you open :
Can you give us a Breakpad ID for this crash as well?
Component: General → General
Keywords: crash, stackwanted
Product: Firefox → Core
QA Contact: general → general
Version: unspecified → Trunk

Comment 3

12 years ago
The Java version is:
Java(TM) Plug-in 1.6.0_02-b05

    File name:
    Java(TM) Plug-in 1.6.0_02

Going to the page crashes the browser every time.

This plugin works fine in firefox and also worked in the alpha 6. I have a symlink in both /usr/lib/mozilla/plugins and /home/username/.mozilla/plugins.

Having looked for the breakpad ID from the linked page there are no crash reports in that location.

There is something wrong with your java oinstallation. Either the symlink is somehow broken or the JVM itself is broken because i didn't see a bug from another report with the same problem (and they would be bugs open if java would be broken on linux)
Bob, can you try a clean profile? If this is indeed crashing, we need a stack trace for it, if not a Breakpad ID (which would be better). Manager

Comment 6

12 years ago
I tried a clean profile with the same results. Breakpad also crashed on Fedora 7 with this error:
/usr/lib/firefox3/firefox/crashreporter: error while loading shared libraries: cannot open shared object file: No such file or directory

I have installed not so.3
There are two problems here.  First there was a Firefox crash and then
"crashreporter" failed to launch because is missing on
your system. The second problem is bug 392919.

Bug 389405 comment 6 suggests that creating a symlink fixes crashreporter -
can you try that and then crash Firefox again and submit the crash data?
Then let us know the UUID for the crash.  Thanks.
Severity: normal → critical

Comment 8

11 years ago
This will probably have to be closed since I'm running Fedora 8 now and Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b2pre) Gecko/2007113004 Minefield/3.0b2pre and the problem no longer exists so I can't provide any more info on the bug, sorry.
Ok, thanks for taking the time to report the problem.

Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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