I can't import my old email



MailNews: Message Display
11 years ago
10 years ago


(Reporter: Rob Rice, Unassigned)


SeaMonkey 1.1 Branch
Windows XP

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11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20070802 SeaMonkey/1.1.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20070802 SeaMonkey/1.1.4

I up graded my hard drive reinstalled XP the old version of mozilla isn't working any more it's on the old hard drive 
there is no old profile that can be acessed form seamonkey 
I no longer have the install files for my old version of mozilla nether do you 
your web site also says not to install seamonkey over mozilli any way it's gone
once sea monkey is installed so should I uninstall seamonkey some how find the installer for the old version of mozilla install it just to export my email then uninstall mozilla then reinstall seamonkey this is what I would have to do to inport my email the way your web site says to do it 
to top it all off the old email is on another drive and can't be reached by mozilla any way 


Reproducible: Always

Steps to Reproduce:
1.upgrade your hard drive
2.reinstall XP
3.install seamonkey 
Actual Results:  
my old email was not inportable

Expected Results:  
I could inport by email just by coping the inbox file to the new profile 

the way your web site says to inport email can't work after a reinstall of XP
or after installing seamonkey for that matter

Comment 1

11 years ago
this problem could be fixed just by making a program that would reformat the old email it could even be a command line program 
but what ever it is it must be able to access any old user folder on any hard drive 

Comment 2

11 years ago
So the best way is probably to create all the mail accounts you also had in your old profile. Now you can look up in the Account Manager under "Server Settings" at the bottom of the window which folder is currently used for that account. Now you can either copy the old Inbox, etc. files in that folder or click on "Browse..." and point MailNews to the old folder.

Comment 3

11 years ago
All this did was to ask me to slect a profile to inport from there were no profiles to slect 
face it the new email format is very badly broken ( the old format was working just fine hasn't anyone ever tould you if it isn't broken DON'T FIX IT ! )
As far as I can tell there is no way to inport my old email
Your change in format has cost me 7 years of email 

Comment 4

11 years ago
The mail format has not changed...and what import dialog? If you followed my instrucsions then it will just ask you to select the folder where the mail files are in. Your mails are not lost at all. You can also try reading http://kb.mozillazine.org/Combining_two_profiles (your old profile would be the first profile and your new profile the second one) or http://kb.mozillazine.org/Moving_your_profile_folder#Method_2. Maybe that will help you more...
Please, move to a support area.
This is no bug at all !
Last Resolved: 10 years ago
Resolution: --- → INVALID
Summary: I can't inport my old email → I can't import my old email
Version: unspecified → SeaMonkey 1.1 Branch
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