Thunderbird fails to launch

RESOLVED INCOMPLETE

Status

Thunderbird
General
--
critical
RESOLVED INCOMPLETE
11 years ago
10 years ago

People

(Reporter: David Etienne, Unassigned)

Tracking

x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: 

When I double click on the desktop icon or click on the icon for all programs or click on the icon found in programs the account manager will instantly click on then disappear.  Thunderbird will not launch.

Reproducible: Always

Steps to Reproduce:
1.  Click on the Thunderbird Icon on the desk top.
2.  Click on the Thunderbird Icon anywhere and it will not launch.
3.
Actual Results:  
I followed the instructions exactly


Thunderbird started doing this right after I installed Thunderbird 2.  I've had no problems with Thunderbird till I downloaded and installed Thunderbird 2.

Comment 1

11 years ago
Until someone comes along with better help than mine...

- If it installed OK then work your way through this process http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

- If that doesn't help fix and no one else comments here, then you might quicker results in a support forum - http://www.mozilla.org/support/thunderbird/forums

Please report back with your results - don't leave the bug hanging open :)

Updated

11 years ago
Version: unspecified → 2.0

Comment 2

11 years ago
Have you tried reinstalling into another (empty) folder?

Comment 3

10 years ago
David: Does Thunderbird still not work for you?

Comment 4

10 years ago
No response, resolving bug.
David: If you still see this issue, please add a comment to this bug here.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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